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Individual identity verification eligibility, review time and supported identity documents
If the issue continues, keep the screenshot and provide the device model, operating-system version, app version, time of the attempt, and the exact step that failed. These details are needed to identify whether the problem is caused by the device, network, app version, or verification flow.Aug 28, 2026Published on Aug 28, 2026Aug 28, 2026Updated on Aug 28, 202610Where do I find limits, fees and processing time details for cash deposit?
Maximum Deposit: The maximum number of deposits you can make for a defined period.What is the deposit processing time? Processing time is the estimated time it takes for your deposit to complete and for the funds to appear in your OKX account. While we offer many cash deposit methods that are instant, some bank transfers can take up to 5 business days depending on the transfer type and your bank. When selecting a deposit method, you'll always see the processing time.May 23, 2025Published on May 23, 2025Aug 5, 2026Updated on Aug 5, 202633Where do I find limits, fees and processing time details for cash withdrawal?
Maximum withdrawals: The maximum number of withdrawals you can make for a defined period.What is the withdrawal processing time? Processing time is the estimated time it takes for your withdrawal to complete and for the funds to appear in your bank account. While we offer many cash withdrawal methods that are instant, some can take up to 5 business days depending on the type. When selecting a withdrawal method, you'll always see the processing time.May 23, 2025Published on May 23, 2025Aug 5, 2026Updated on Aug 5, 202650Where can I find details about cash withdrawal limits, fees, and processing times?
Maximum withdrawals: The maximum number of withdrawals you can make for a defined period.Processing time Processing time is the estimated time it takes for your withdrawal to complete and for the funds to appear in your bank account. While we offer many cash withdrawal methods that are instant, some can take up to 5 business days depending on the type. When selecting a withdrawal method, you'll always see the processing time.Apr 13, 2026Published on Apr 13, 2026Aug 5, 2026Updated on Aug 5, 202632026 Year-End Gift FAQ
Other supported destinations: Armenia, Kyrgyzstan, Kuwait, Saudi Arabia, Russia, Belarus, Ukraine, and Tajikistan. If your destination isn't on this list, we can't arrange delivery. Where possible, you may use the address of a family member or friend in a supported country or region, provided that they agree to receive the package for you. How do I choose or change my apparel size for the 2026 End-of-Year Gift? Select your size when you submit your delivery details.Oct 2, 2026Published on Oct 2, 2026Oct 21, 2026Updated on Oct 21, 20263What is the New User Full Rebate Program?
Timely enrolment: You must enroll in this Program before the expiry of your activity period, which shall begin at the time of your account registration. Eligible jurisdictions: You must be a resident of a country or region where this Program is available at the time of enrolment. OKX reserves the right to amend the list of eligible jurisdictions at any time without prior notice.2. How do I enroll in this New User Full Rebate Program?Mar 16, 2026Published on Mar 16, 2026Aug 26, 2026Updated on Aug 26, 20269How do I use the custom interval feature?
With custom interval, users can: Set personalized time intervals: customize chart intervals beyond predefined options (for example, 2-minute, 7-minute, 45-minute). Improve technical analysis: analyze price movements with more precision by using time intervals that match specific trading strategies. Enhance decision-making: gain better insights into short-term or long-term market trends that might not be visible in standard intervals.Mar 5, 2025Published on Mar 5, 2025Aug 5, 2026Updated on Aug 5, 20268How do I withdraw EUR with SEPA bank transfer?
Where do I find limits, fees and processing time details for cash withdrawal? Payment limits, fees and processing time information will be displayed on the payment method. For more details, check here.Nov 16, 2023Published on Nov 16, 2023Sep 1, 2026Updated on Sep 1, 2026263How do I create accounts in bulk and send crypto to multiple accounts simultaneously?
The accounts will be generated accordingly Note: you can create up to 99 accounts at one time. Input the total amount of account that you want to create Select Done to complete your account creation Note: select Download address if you would like to retrieve the full list of your wallet addresses.How do I send crypto to multiple accounts at one time?Sep 27, 2024Published on Sep 27, 2024Aug 5, 2026Updated on Aug 5, 20267How do I download my account statements?
What time zone is used for quick date options (e.g., Last 7 days)?May 21, 2026Published on May 21, 2026Oct 16, 2026Updated on Oct 16, 2026147How long does it take to complete my identity verification?
During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times. You'll receive confirmation that you’ve been verified by SMS or email. If you haven’t heard from us after 24 hours, check out Support Center or contact AI chatbot for assistance.Sep 5, 2023Published on Sep 5, 2023Aug 25, 2026Updated on Aug 25, 20267,074How do I withdraw USD with an international wire transfer?
Actual timing varies depending on your bank's processing time.7. Where do I find limits, fees and processing time details for cash withdrawal? Payment limits, fees and processing time information will be displayed on the payment method. For more details, check here.Dec 31, 2024Published on Dec 31, 2024Aug 5, 2026Updated on Aug 5, 202611How do I use a physical security key to protect my account?
One-time CAPTCHA-based authentication Similar to other traditional authenticators (for example, Google Authenticator or Microsoft Authenticator), which generates time-based one-time passwords (TOTP).Jan 10, 2025Published on Jan 10, 2025Aug 25, 2026Updated on Aug 25, 202623,196Loop Investment FAQ
This setting may affect other positions held by the same address in the same Aave market, and each address can enable only one E‑Mode category at a time.Sep 4, 2026Published on Sep 4, 2026Sep 4, 2026Updated on Sep 4, 202613X Drops Club Terms and Conditions
Valuation: The value of the Crypto Balance will be converted to EUR based on the real-time token price at the time of the snapshot(s).3.3. Daily Snapshot and Distribution Snapshot Timing: Your eligible asset value is based on a portfolio snapshot taken at a random time during the final hour before each drop (the "Snapshot Period"). The timing of this final hour depends on when the campaign starts.Apr 27, 2026Published on Apr 27, 2026Aug 5, 2026Updated on Aug 5, 2026