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What's auto-deleveraging (ADL) and when can it happen to me?
It's designed to help maintain market stability and manage system-level risk when normal liquidation processes aren't sufficient.When can ADL happen to me? ADL may occur in situations such as: extreme volatility rapid price gaps stressed liquidity conditions liquidations that cannot be fully absorbed through normal processesWhat does this mean for me as a trader? If ADL is triggered, some positions may be reduced or closed according to platform risk rules and priority methodology.Published on Apr 9, 2026Updated on Apr 20, 2026FAQHow do I verify my identity with SPID?
What happens if I forget my SPID credentials? You will need to contact your SPID provider directly to recover or reset your credentials. As “A New Alternative” in financial services, OKX aims to break traditional barriers. SPID integration is another step toward creating an inclusive and accessible platform tailored to the Italian market. Our goal is to build trust through transparency, security, and innovation.Published on May 2, 2025Updated on Dec 1, 2025FAQ3Exclusive for Dutch Users - Join Us and the McLaren Racing Team for a Full VIP Trackside Experience in Italy
One lucky user will have the opportunity to win two tickets to a VIP trackside experience in Italy, set for May 17 to May 19, in full McLaren Racing style.Published on Apr 27, 2024Updated on Nov 17, 2025AnnouncementsUnseen City Shirts - Blue Moon - NFT FAQ
Residents of Australia, the Bahamas, Bangladesh, Belgium, Bolivia, Brazil, Canada, China, Crimea, Cuba, Donetsk, Hong Kong, India, Iran, Iraq, Italy, Luhansk, Malaysia, Malta, Mexico, North Korea, Philippines, Singapore, Syria, Russia, Thailand, the Netherlands, Ukraine.Published on Apr 25, 2024Updated on Dec 4, 2025FAQ2How do I buy crypto and earn rewards?
What are the key dates? Join by: You must enroll in the campaign by March 11, 2026. Finish by: March 15, 2026 is the last qualifying date for this campaign. By this date, you'll need to have completed your first qualifying buy order (in order to receive the €5 reward in BTC) and a successful series of 4 consecutive buys (in order to receive the €45 reward in BTC). 4. What happens if I miss a day or if I don't complete my buy orders by the end of the campaign?Published on Feb 19, 2026Updated on Apr 6, 2026FAQ3Why can’t I see or use my crypto balance?
But don’t worry—this may happen because because of how balances are allocated across accounts or how trades are processed. Here are the most common reasons and what you can do:I traded crypto but my balance isn’t showing Why does this happen: After a spot trade, the new asset might not appear in your balance immediately if: The order is still open/pending (not fully filled). You’re checking the wrong account. There’s a short settlement delay, which is rare but possible during peak times.Published on Oct 14, 2025Updated on Apr 19, 2026FAQ6Important update on Azerbaijan (AZN) P2P trading
What this means for you: For ad creators (makers), all existing ads on the AZN P2P marketplace without a validated payment method will be taken offline on December 10, 2025, 13:00 UTC+4. Your pending AZN orders will remain until they're completed or canceled. To continue P2P trading in AZN, you'll need to add validated Kapital Bank, M10 or Rabita Bank as your payment method starting from December 10, 2025, 13:00 UTC+4. All payment accounts will be validated on a per-order basis.Published on Dec 2, 2025Updated on Dec 2, 2025AnnouncementsEEA Spot Margin FAQ
While all reasonable care has been taken in preparing this data and graphs, no responsibility or liability is accepted for any errors of fact or omission expressed herein. © 2025 OKX. This article may be reproduced or distributed in its entirety, or excerpts of 100 words or less of this article may be used, provided such use is non-commercial. Any reproduction or distribution of the entire article must also prominently state: “This article is © 2025 OKX and is used with permission.”Published on Dec 12, 2025Updated on Dec 24, 2025Product documentationWhat's KYC: What to expect and why it matters?
What's KYC and why is it necessary for me to complete it? KYC, or Know Your Customer, is a regulatory and security process that financial institutions use to verify the identity of their users. It’s a key step in maintaining a safe, transparent, and legally compliant platform for everyone.Published on Jun 24, 2025Updated on Apr 6, 2026FAQ58Satoshi test FAQ
What happens if I send the wrong amount to the Satoshi test? If the amount sent doesn't match the specified amount for the Satoshi test, the verification will fail. You'll need to restart the test with the correct amount to proceed with your transaction.Your deposit will be locked and you may unlock it by providing the sender's info. Learn more about it here.5. Are there any fees associated with the Satoshi test?Published on May 28, 2024Updated on Oct 15, 2025FAQ41OKX to postpone daily settlement mechanism for BTC expiry futures in cross-margin mode
OKX team Mar 26, 2025Published on Mar 26, 2025Updated on Nov 17, 2025AnnouncementsAsia P2P Merchant Exclusive: Win Featured Ads!
What is a featured ad? A featured ad is an ad that’ll be highlighted at the top of the marketplace. This premium placement provides the highest visibility and credibility in our P2P marketplace, which can drive more traffic. Campaign period: March 17, 2025, 12:00 UTC - April 17, 2025, 23:59 UTC Rewards Each winner will receive a three-day featured ad spot. One of your active sell ads will be placed at the top of the P2P marketplace for maximum visibility.Published on Mar 17, 2025Updated on Apr 1, 2025AnnouncementsCrypto Tax Reporting (DAC8) FAQ
. • https://www.agenziaentrate.gov.it • https://www.oecd.org/content/dam/oecd/en/topics/policy-issue-focus/aeoi/italy-tax-residency.pdf Latvia Personas kods (PK) PVN - Pievienotās vērtības nodoklis 11 digits: 999999-99999 Format: DDMMYY-XXXXX (date of birth + 5-digit individual number).Published on Feb 23, 2026Updated on Mar 16, 2026FAQ3OKX Web3 wallet customer review reward from Sourceforge terms and conditions
Eligibility Note: this program is only available for users in Argentina, Austria, Belgium, Brazil, Bulgaria, the Czech Republic, Finland, France, Germany, India, Ireland, Italy, Japan, Mexico, the Netherlands, the Philippines, Poland, Portugal, Romania, Saudi Arabia, Spain, Sweden, Switzerland, Turkey, and the United Arab Emirates. The information displayed is strictly for education and informational purposes only.Published on Aug 7, 2023Updated on Aug 28, 2025FAQ55Why was my X-Perps order rejected?
If your X-Perps order was rejected, here's what to check. Rejections usually mean one or more trading, margin, or risk-control conditions were not met at the time of submission.Published on Apr 9, 2026Updated on Apr 22, 2026FAQ