All
FAQ
Announcements
Product documents
What's auto-deleveraging (ADL) and when can it happen to me?
It's designed to help maintain market stability and manage system-level risk when normal liquidation processes aren't sufficient.When can ADL happen to me? ADL may occur in situations such as: extreme volatility rapid price gaps stressed liquidity conditions liquidations that cannot be fully absorbed through normal processesWhat does this mean for me as a trader? If ADL is triggered, some positions may be reduced or closed according to platform risk rules and priority methodology.Published on Apr 9, 2026Updated on Apr 20, 2026FAQOKX to adjust tick size of spot, margin, and perpetual futures
/USD 0.001 0.0001 Spot ME/USDT 0.001 0.0001 Spot MLN/USD 0.01 0.001 Spot NULS/USD 0.0001 0.00001 Spot NULS/USDT 0.0001 0.00001 Spot PHA/USD 0.0001 0.00001 Spot PHA/USDT 0.0001 0.00001 Spot SATS/USD 0.0000000001 0.00000000001 Spot SATS/USDT 0.0000000001 0.00000000001 Spot ZENT/USD 0.00001 0.000001 Spot ZENT/USDC 0.00001 0.000001 Spot ZENT/USDT 0.00001 0.000001 You are encouraged to adjust your trading strategies based on the above changes.Published on Apr 17, 2025Updated on Apr 21, 2025AnnouncementsOKX add 39 new tokens on unified USD and EUR spot trading pairs in EEA
Listing time: 9:00 UTC on March 9, 2026 Unified USD trading pairs ZRX/USD ZIL/USD TOSHI/USD FOGO/USD KSM/USD KAITO/USD T/USD RON/USD DGB/USD ACH/USD MOVE/USD CTC/USD TURBO/USD SAFE/USD BABYDOGE/USD ZETA/USD ELF/USD ID/USD PROVE/USD ME/USD EUR trading pairs ZRX/EUR ZIL/EUR TOSHI/EUR FOGO/EUR KSM/EUR KAITO/EUR T/EUR RON/EUR DGB/EUR ACH/EUR MOVE/EUR CTC/EUR TURBO/EUR SAFE/EUR BABYDOGE/EUR ZETA/EUR ELF/EUR ID/EUR PROVE/EUR ME/EUR Listing time: 9:00 UTC on March 12, 2026 Unified USD trading pairs VELOPublished on Mar 6, 2026Updated on Mar 10, 2026AnnouncementsWhat's OKX Card?
With OKX Pay, you can: Save, spend, and send money globally Earn interest in your account balance Pay directly using your OKX Card from your available funds Everything is managed in one app—simple, transparent, and convenient.How can the OKX Card help me save on international travel?Published on Mar 24, 2026Updated on Apr 16, 2026FAQ39How do I use the custom formula feature?
Formula from the list of options Select Custom Formula from the Advanced option Enter your formula using mathematical operators For instance, you would like to compare SOL’s performance to BTC using SOL/BTC, or evaluate the stronger pair by calculating SOL/BTC – ETH/BTC You can create a formula using up to 10 pairs with +, -, /, and * operations Once a formula is created, the chart dynamically updates with candles that reflect the calculated values in real timeHow does the custom formula feature help mePublished on Mar 5, 2025Updated on Sep 10, 2025FAQ4How do I use the custom interval feature?
to the Trading page Hover on the arrow besides the Candles option, and select the interval selector above the trading chart Scroll down and select Custom interval from the available options Select Custom Interval within the list of interval periods available Enter your preferred time interval (for example, 3 minutes, 12 hours, or any custom setting) Fill in the custom time interval as you wish Confirm your selection, and the chart will adjust accordinglyHow does the custom interval feature help mePublished on Mar 5, 2025Updated on Sep 10, 2025FAQ5My phone isn't working, what should I do?
Start logging in and select Switch verification method (in the app) or Call me instead (on the web). You'll then be able to log in with voice, email, or authenticator app code depending on the platform. Switching verification method in the app Switching verification method on the webI want to reset my phone number You can reset your phone number completely, both in your OKX account and on the login page. To do this, follow this guide: How do I reset Two-factor authentication (2FA)?Published on Aug 1, 2024Updated on Jan 27, 2026FAQ7What's funding rate and how do I use it?
The funding rate is a mechanism used in X-Perps markets to help keep the contract price closer to the underlying spot price.What's the funding rate for me? Funding isn't the same as a trading fee. It is a periodic payment mechanism between long and short position holders.Published on Apr 15, 2026Updated on Apr 20, 2026FAQOKX to support new USD spot trading pairs
To support the growth of the USD ecosystem and meet our users’ diverse trading needs, OKX is introducing the following USD trading pairs in our spot trading between 9:40 am and 10:40 am UTC on January 27, 2025: DEGEN-USD, PENGU-USD, WLD-USD, RAY-USD, SSV-USD, BOME-USD, ATH-USD, ULTI-USD, MERL-USD, PRCL-USD, MEW-USD, OL-USD, ME-USD, ZKJ-USD, ETHFI-USD.Published on Jan 27, 2025Updated on Nov 17, 2025AnnouncementsAffiliate FAQ
What are the common reasons my invitees fail to establish a binding affiliate relationship with me? The common reasons include: They entered the wrong invitation code during registration, preventing the establishment of the invitation relationship. They completed registration through a paid advertisement channel, which does not allow for the binding of the invitation relationship with you.Published on Dec 4, 2024Updated on Apr 6, 2026FAQ723What's KYC: What to expect and why it matters?
What's KYC and why is it necessary for me to complete it? KYC, or Know Your Customer, is a regulatory and security process that financial institutions use to verify the identity of their users. It’s a key step in maintaining a safe, transparent, and legally compliant platform for everyone.Published on Jun 24, 2025Updated on Apr 6, 2026FAQ56What are the cryptoassets that are listed on OKX in the European Economic Area (EEA)?
MERL BLUR TON 1INCH DGB FLUID SAFE CORE ENS GRT DOGE PARTI PRCL FLR POLYDOGE T EGLD NAVX MEW GEAR IMX API3 ELF PI WIF FLOKI GODS FIL ETC KAITO TNSR OAS ELON NEAR ETH IP ZEUS APT GALA GHST GAS BERA W CITY DYDX SOL GLM ANIME VENOM ARG ILV FLM HBAR S ZKJ MENGO AGLD AVAX ICX TRUMP ETHFI POR ERN UNI IOST NC AEVO ETHW SLP WBTC IOTA DUCK STRK SWEAT BABYDOGE MLN KAIA AIXBT ZETA LDO OMI NMR KNC SONIC JUP OP CLV AUCTION LEO BIO ICE LUNA YGG KSM LINK PENGU BONK GMT AXS SUSHI LRC GOAT JTO BORA CFG UMA LSK MEPublished on Mar 11, 2024Updated on Nov 17, 2025FAQ94Important update on Azerbaijan (AZN) P2P trading
I use the P2P API — will anything change for me when trading in AZN? You will no longer be able to use the P2P API for trading in AZN. However, if you trade in other currencies, you can continue to use the P2P API for those transactions as usual. Do I need to re-add my payment methods after this update? If you already use Kapital Bank, M10 or Rabita Bank and your accounts are successfully validated by the system, you can continue trading without any changes.Published on Dec 2, 2025Updated on Dec 2, 2025AnnouncementsA beginner's guide to identity verification
Can I verify my address using a letter or package that was sent to me? No. To verify your address, you must use a supported document as listed in the answer above.11. I don't know how much I plan to deposit. Can I change my estimated amount later? No. We are collecting your estimated amount as a reference point and we understand that your use of the platform may change later.12. How do I check my identity verification information?Published on Sep 25, 2023Updated on Mar 25, 2026FAQ6,461What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
By using Futures DCA, traders can take advantage of the Martingale strategy while minimizing potential losses.What are the risks to me? While the Martingale strategy can be a profitable way to trade, it's considered a risky trading strategy. There are three types of risks: risks related to market conditions, risks related to high leverage, and risk of liquidation.Published on Apr 3, 2024Updated on Jan 28, 2026FAQ81