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Changes to V5 API WebSocket subscription parameter and URL
The WebSocket channels below (see Table 1 for details) are now available from "/business" URL. The current URL ("/private" or "/public") will no longer service the WebSocket channels listed below from 20 June 2023. The changes apply to both demo and live trading. Please change the URL as soon as possible. Please complete the "instFamily" change listed above first, then switch to the new "/business" URL.Apr 24, 2023Published on Apr 24, 2023Aug 5, 2026Updated on Aug 5, 2026AnnouncementsHow do I download my account statements?
Select download to download the statementI want to download account statements with account information To download your statements with your registered email, full address, and UID, please follow the steps here.May 21, 2026Published on May 21, 2026Oct 16, 2026Updated on Oct 16, 2026FAQ147How do I download OKX app on an iPhone (iOS)?
Tap it to access OKX directly.Other questions If you encounter any issues during the download process, feel free to contact us for assistance. In regions where downloading the OKX app for iOS is supported, you can use your iPhone, iPad, or Apple Watch to download the official App. If you are an Android user, please check: How to download OKX app on Android phones?Feb 26, 2025Published on Feb 26, 2025Aug 25, 2026Updated on Aug 25, 2026FAQ8,205What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?
You can reauthorize access after the upgrade is complete, subject to service availability.Updated login URL Your login URL will change to app.okx.com. We recommend bookmarking the new URL for convenient access.Jul 2, 2025Published on Jul 2, 2025Aug 27, 2026Updated on Aug 27, 2026FAQ171Get started with Orbit livestream
Your stream key and stream URL can be found under the streaming window. Copy the stream key and stream URL, and paste it into your preferred external streaming software. The following screenshots use OBS as an example. Paste the stream key and stream URL into your external streaming software. Configure the source of your video and audio. Preview your livestream on the Orbit livestream.Jan 5, 2026Published on Jan 5, 2026Aug 13, 2026Updated on Aug 13, 2026Product documentationHow do I add a custom remote procedure call (RPC) to the OKX Wallet?
New RPC URL: the custom RPC endpoint (must be a valid HTTPS address). Chain ID: unique identifier for the network (for example, 137 for Polygon). Currency symbol (optional): like ETH, BNB, and more. Blockchain explorer URL (optional): for viewing transactions (for example, https://polygonscan.com). Select Save or Add. Your custom RPC network will now be available on the network list. Note: Make sure the RPC URL you’re using is from a trusted source.May 7, 2025Published on May 7, 2025Aug 5, 2026Updated on Aug 5, 2026FAQ28How do I secure my exchange account?
However, their URLs don’t match our official links. If you get a suspicious message, don’t panic. First, verify it using our Channel Verification tool to check the email, phone number, or URL. Then log in through our official URL and contact OKX Support with a screenshot. Our security features protect against threats, but it’s essential to stay vigilant. Always ensure you’re on OKX.com before entering sensitive info, and avoid clicking login links in emails or SMS.Jun 12, 2024Published on Jun 12, 2024Aug 26, 2026Updated on Aug 26, 2026FAQ1,446How can you protect yourself from a phishing attack?
A phishing attack is a prevalent online scamming method where perpetrators use various techniques to mimic the URL address and webpage contents of a legitimate website.Aug 17, 2023Published on Aug 17, 2023Aug 26, 2026Updated on Aug 26, 2026FAQ3,898Affiliate activity portal - join page enhancement
Affiliates are now able to directly promote the activity by sharing the "join" URL. This update makes it easy for you, an affiliate, to share ongoing campaigns with your community. How can an affiliate use this new feature? Simply follow the steps below: Look for an ongoing activity on the Affiliate Portal Tick the checkbox beside "Promote activity on Join page.Jun 8, 2023Published on Jun 8, 2023Aug 5, 2026Updated on Aug 5, 2026FAQ229What's OKX Affiliate Program in EEA?
You can also select Download > select any period from one day to one year > select Create report and download the data report. Note: You can create up to 30 reports per month. Each data report is available for download within 15 days after creation.How does OKX assess affiliate levels? We'll assess all affiliates monthly with immediate effect and adjust commission rates based on your affiliate level.Sep 27, 2023Published on Sep 27, 2023Aug 5, 2026Updated on Aug 5, 2026FAQ1Trading Signal Bot FAQs
Select details of the signal bot If there's no corresponding record on your Events history, verify Alert Configuration on TradingView: Webhook URL: Confirm that you've correctly input the Webhook URL in your alert settings. The Webhook URL for your alerts should align with the URL provided to you in the signal configuration view. Check your Webhook URL Note: Webhook URLs vary between Live Trading and Demo Trading.Oct 9, 2023Published on Oct 9, 2023Oct 14, 2026Updated on Oct 14, 2026FAQ140What's OKX Affiliate Program?
You can also select Download > select any period from one day to one year > select Create report and download the data report. Note: You can create up to 30 reports per month. Each data report is available for download within 15 days after creation.How does OKX assess affiliate levels? We'll assess all affiliates monthly with immediate effect and adjust commission rates based on your affiliate level.Sep 27, 2023Published on Sep 27, 2023Sep 29, 2026Updated on Sep 29, 2026FAQ3,438OKX WebSocket Port 8443 Discontinuation Announcement
Action required Remove :8443 from your WebSocket URLs before October 31, 2026 (Colo: before November 16, 2026). Only the port changes; the host and path stay the same. wss:// uses port 443 by default, and :443 also works. Before: wss://ws.okx.com:8443/ws/v5/public After: wss://ws.okx.com/ws/v5/public What's not affected REST API Full technical details are in the API changelog for your region: Global EEA US TürkiyeSep 30, 2026Published on Sep 30, 2026Oct 16, 2026Updated on Oct 16, 2026AnnouncementsHow to set up an OKX Signal Trading bot with TradingView
Step 5: Choose the Webhook URL section* in "Notifications". Paste the webhook URL copied from OKX to TradingView then click "Create".Aug 30, 2023Published on Aug 30, 2023Aug 5, 2026Updated on Aug 5, 2026Product documentationFast API Launch
Apply for OAuth Brokers do apply for a Third Party App IP Whitelist first In the OAuth Broker application, provide the following: Third Party Servers IP Whitelist Redirect URL Logo Fast API permissions Cross Domain Name 3. After your application is successful, you will receive an email with client_id and client_secret. Please keep this information safe and do not show it to others. User: How to activate the Fast API function?Jan 5, 2023Published on Jan 5, 2023Aug 5, 2026Updated on Aug 5, 2026Product documentation