KYB, short for "Know Your Business," is the process of verifying the identities of our institutional customers and any associated individuals with ownership or control, as well as understanding the nature and purpose of your institution’s relationship with OKX.Why does OKX conduct KYB? OKX is required to conduct KYB in accordance with financial crime regulations.

Thank you for your continued support and we assure you of our best services at all times. OKX April 4, 2023 (UTC)

Thank you for your continued support and we assure you of our best services at all times. OKX May 20, 2022 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>

If an order fails, we'll send you an email to let you know and we'll continue to execute future orders on schedule.

Thank you for your continued support and we assure you our best services at all times. Regards, OKX December 30, 2020(UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>

Since only three subscription services are supported, choose the monthly subscription plan rather than a yearly plan. Cashback is calculated within each Monthly Reward Period based on eligible settled transactions and the merchant name recorded for the payment, for example Claude, ChatGPT or Netflix. Because eligibility is determined transaction by transaction each month, the subscription that earns your cashback may change from month to month depending on which eligible merchant you pay.

If the min( 5 USDT , originally planned order size ) ≥ the minimum order size, the retry succeeds and the strategy continues uninterrupted.Price Limit Violation Due to market fluctuations, order book depth, or other objective factors, the order may trigger the price limit control during volatile market conditions. In this case, the system will retry the order using the latest price limit to ensure the strategy continues.

KYC isn’t a one-time task—it’s a continuous process that evolves with your account usage and regulatory changes.

At the same time, OKX will continue to further the field of blockchain application development, increase investments in technology and products, and contribute to the healthy and sustainable development of the industry. Finally, thank you to all our users and our community for their support and trust in the platform. OKX promises to continue building more high-quality products and a better user experience.

Sign in to the business account used for the application and open the institutional verification page. Check for Continue, Provide information, or another pending task. Check the registered business email, including the spam and junk folders.3. My institutional verification was returned or rejected. How can I see the reason and resubmit? Open the institutional verification page to review the returned section and the latest reason.

To provide better options services, OKX will discontinue current Simple Options offering and plans to introduce a more user-friendly options product in the future. The affected products are Simple Options and Yield Hunter. On September 1, 2026 (UTC+8), OKX will stop supporting the opening of new positions in these products. If you have an existing Simple Options or Yield Hunter position, you can continue to manage it as usual, including closing it early or holding it until expiry.

Thank you for your continued support. Regards, OKX Feb. 8, 2021

We recommend planning your operations accordingly to avoid any inconvenience. The maintenance is expected to be completed by 10:30, after which all services will resume as normal. Should you have any questions, please do not hesitate to reach out to our support team. Thank you for your understanding and continued support. OKX Team March 16, 2026

To check the status of your Institutional verification, please follow these steps: Make sure you sign in to your OKX business account here Hover on the profile section and select the Verification option Your progress is automatically saved while you're filling out your application. Select Continue to complete the application once it's done You can complete the application once the requirements are complete Once you submit your application, its status will be updated to Under Review.

A detailed compensation plan will be released in 72 hours. In addition, we will work to continuously improve OKX's margin position tier rules, risk management controls, and liquidation mechanism to avoid any future abnormal liquidations. Regards, OKX team 23 January 2024 (UTC)