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Which types of institutions are supported by OKX?
We support a wide range of institutions, providing tailored solutions for businesses, financial organizations, and professional traders. Whether you're an institutional investor, hedge fund, or enterprise, we offer advanced trading tools, secure services, and scalable solutions to meet your needs. Explore how we can empower your institution in the rapidly evolving digital asset space. Privately...Published on Jan 29, 2025Updated on Sep 27, 202542How do I determine my company type and understand which documents I need to prepare?
Accounting department: The accounting department may have insights into your institution's financial structure and regulatory requirements, which can help in identifying the appropriate institution type. Corporate secretary: The corporate secretary or governance officer is responsible for maintaining institution records and can provide information about your institution's legal structure.Published on Oct 13, 2023Updated on Feb 12, 2026140Why did my identity verification fail?
Issue Description: The system detects that your full name or date of birth in your profile is incorrect, missing, or unreadable. The uploaded document does not contain a photo of your face, or the face photo is unclear. The uploaded passport does not contain your signature. Certain countries require a new passport for entry; old or expired passports are not accepted.Published on Sep 5, 2023Updated on Apr 21, 202611,540What is the New User Full Rebate Program?
Timely enrolment: You must enroll in this Program before the expiry of your activity period, which shall begin at the time of your account registration. Eligible jurisdictions: You must be a resident of a country or region where this Program is available at the time of enrolment. OKX reserves the right to amend the list of eligible jurisdictions at any time without prior notice.2. How do I enroll in this New User Full Rebate Program?Published on Mar 16, 2026Updated on Apr 20, 20261How do I discover new tokens?
Highest turnover: discover which cryptocurrencies have the highest turnover rates. This metric can indicate active trading volumes and investor interest.How do I stay informed with the new token listings? All you have to do is to enable your push notifications. Turn on push notifications to stay informed about the exciting new token listings by heading to the OKX App > Menu > Account settings > Preferences > Notifications.Published on Aug 9, 2024Updated on Apr 17, 202655OKX Brazil Affiliates New User Campaign
New affiliated users must complete a single trade in any Tier within 14 days of account registration. New affiliated users must be registered under the OKX Brazil Entity. Trading under Advanced mode; Simple mode; Convert through App, and Spot trading; Express buy/sell with BRL; and Convert through Web is counted. The total Affiliate Rewards will be calculated by multiplying the number of affiliated users who complete a single trade in any Tier by the Reward amount corresponding to its Tier.Published on May 11, 2024Updated on Feb 9, 20261New User Bonus Program - Terms and Conditions
After registering through designated channels, you'll be eligible to receive the New User Bonus at the Campaign center. Upon completing the required new user task displayed in OKX reward center, you will be eligible for New User Bonus. Please refer to OKX app for the detailed requirement and reward amount. By signing up through an exclusive bonus program for new users, you will receive special tasks and be rewarded according to the exclusive rules of the referral program.Published on Apr 24, 2024Updated on Apr 20, 2026413OKX x McLaren NFT Sweepstakes Terms & Conditions
MTC Tours: This prize is the opportunity to come to the McLaren Thought Leadership center, based in Woking, UK, where the McLaren team will provide a full tour of their center, which includes the iconic McLaren Boulevard which features racing cars from each year, all the past trophies, etc.Published on Apr 25, 2024Updated on Sep 8, 2025607How do I download my account statements?
For account statements from specific data, you can download data from the past two years. The record time is based on the UTC time zone, with 00:00 as the default cutoff time On app, only account statement records from the past 12 months are available for download. Downloading account statements from specific data is not supported at this time.Published on Nov 6, 2024Updated on Apr 1, 202683TradingView Subscription Codes – Terms and Conditions
Eligible TradingView Subscriptions: The specific TradingView plan type (e.g., Essential, Plus, Premium), duration (e.g., 1 month, 3 months, 1 year), and any associated percentage or value discount offered by each coupon code will be clearly communicated to the eligible user at the time of code distribution. Codes are generally applicable for new TradingView subscriptions or for upgrading/extending existing active TradingView plans, subject to TradingView's standard promotional policies.1.4.Published on Jul 23, 2025Updated on Sep 9, 20256How do I authorize a new device when I log in?
When you first log in using a new device, you need to authorize it. It's an additional security measure that helps to protect your account from unauthorized access. If you log in on the web, you can use phone verification, email verification, or device verification. On the app, you can use all of these methods if you haven't verified your identity yet.Published on Aug 31, 2023Updated on Apr 18, 202613,803How do I turn on and sync multiple charts on a screen?
Yes, you can change the layout at any time by selecting a new multi-chart configuration.Published on Aug 9, 2024Updated on Sep 10, 202530How do I check my deposit progress?
To view deposit history beyond the past year, you can download your funding history on the web from Assets > Order center. You can download data for the past 6 months, the past year, or a custom time period, with data available from February 2021 onwards. For detailed instructions, please refer to How do I download my account statements? The deposit page displays the number of block confirmations required for deposits and withdrawals.Published on Aug 13, 2023Updated on Apr 15, 20268,870How to report BTC and cryptocurrencies on your income tax return?
To find the data:On the web Go to Assets > Order Center Here, you can find your Trading History and Account Statement Both tools allow you to select a viewing period Select Download to download the dataOn the app Select Portfolio Click on Transactions (icon in the upper right corner) Click on Download (upper right corner) Click on Period and select the date range Download your transaction historyIncome Report Starting from the 2024 calendar year, OKX has begun providing an Income Report for its usersPublished on Feb 28, 2025Updated on Nov 17, 2025103What's Wallet Connect?
Connecting a new account automatically disconnect the previous one. Each Exchange account can connect up to 10 wallets. Switching devices requires reactivating connected wallets. The Wallet Connect feature allows you to connect your exchange account with your wallet. Users under 18 years old are not eligible to register an exchange account and therefore can't use the Wallet Connect feature.Published on Jan 7, 2025Updated on Apr 10, 20261,305