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Community Feedback Program Terms & Conditions
During the program, any changes or updates made by OKX BR will be communicated to participants through official social media accounts. Participants in the program are considered to have accepted the program conditions. Please read all conditions carefully and ensure that you meet the requirements for participant profiles shared in the announcement before joining the program.Published on Jul 9, 2024Updated on May 29, 20261How do I analyze the DEX label?
Community takeover Taken over by the community; the project has been taken over by the community. DEX Screener Paid This token has received the following paid services: accelerated promotion, updated token information, paid advertising.Published on Jan 28, 2025Updated on May 29, 202656Does OKX Marketplace charge fees?
Connect with the community: Engage with our vibrant community of artists, collectors, and enthusiasts. Explore their creations and share your own. Trade with confidence: Rest assured that your NFTs are trading on a secure and reputable platform.Why is the OKX Marketplace different? In the competitive world of NFT marketplaces, OKX Marketplace stands out as a platform that prioritizes the needs of its users.Published on Oct 14, 2023Updated on May 29, 202622How do I share order parameters?
Whether you want to communicate your trading strategies, discuss market trends, or seek feedback from others, we provide a seamless way to share your order details securely and efficiently. This eliminates the need for manual explanations, ensuring accuracy and clarity in trading discussions.Published on May 7, 2025Updated on May 29, 20264What should I do during or after a scam?
On the app: head to Menu > Profile & Settings > Security > Community safety > Report scam or suspicious activity Example of where you can report the scam on the app On the web: go to Security → Community Safety → Report scam or suspicious activity. Example of where you can report the scam on the web Or you can easily reach out to our customer service via our Help bot on the Support center page.Published on Mar 11, 2024Updated on May 29, 2026773Affiliate activity portal - join page enhancement
This update makes it easy for you, an affiliate, to share ongoing campaigns with your community. How can an affiliate use this new feature? Simply follow the steps below: Look for an ongoing activity on the Affiliate Portal Tick the checkbox beside "Promote activity on Join page.Published on Jun 8, 2023Updated on May 29, 2026221How do I turn on the order sharing feature?
Order sharing allows you to easily share your limited orders with your followers or community. Instead of manually typing out order details, you can quickly share all the parameters through a simple link, making the process seamless and efficient.Published on Jan 14, 2025Updated on May 29, 202610What's the multisig scam?
Stay informed Regularly update yourself with the latest security tips and information from trusted crypto communities and sources. For more info on this topic, visit here.Published on Aug 20, 2024Updated on May 29, 2026105Trading Bot Marketplace FAQ
Community engagement: strategists can receive feedback from users, helping them refine and improve their trading algorithms.Why is the the trading bot marketplace important for OKX? The Trading Bot Marketplace is crucial for several reasons: Simplicity and ease of use: the marketplace demystifies crypto trading, making it approachable for beginners who might find manual trading complex.Published on Jun 13, 2024Updated on May 29, 202652What should I do if my withdrawal was sent to the wrong user ID (UID)?
If the user agrees, we’ll facilitate communication and the return process. If the recipient doesn’t respond or refuses, we can’t forcefully retrieve the funds.How do I avoid this in the future? Always double-check the UID or withdrawal address before confirming a transfer. Consider using the Address Book feature in your OKX account to save frequently used addresses safely. Enable security reminders and confirmations in your account settings to reduce mistakes.Published on Oct 13, 2025Updated on May 29, 202622TradingView Subscription Codes – Terms and Conditions
Campaign Period: The specific validity period for each TradingView coupon code will be communicated individually to the eligible user at the time of code distribution. Users should refer to the communication accompanying their specific code for its validity period.1.2. Participation Requirements: To be eligible to receive a TradingView subscription code from OKX, users must: Be a registered OKX user who has completed advanced identity verification.Published on Jul 23, 2025Updated on May 29, 20267How do I find my user ID (UID)?
Whether you need to retrieve account details, participate in referral programs, or troubleshoot issues with the support team, your user ID ensures smooth and efficient communication.Published on Mar 20, 2025Updated on May 29, 2026206How do I add a custom remote procedure call (RPC) to the OKX Wallet?
RPC stands for remote procedure call, which is a protocol that lets your OKX Wallet communicate with a specific blockchain network. By adding a custom RPC, you can manually connect to different networks (like a testnet or a custom EVM-compatible chain) that aren’t preloaded in the wallet. This is especially useful for developers or users exploring new or lesser-known chains. Custom RPCs allow you to manually connect your OKX Web3 Wallet to a blockchain network that isn’t supported by default.Published on May 7, 2025Updated on May 29, 202624How can I reduce trading fees?
To learn how to become an OKX nodes and enjoy rebate and fee discounts, please refer to the OKX Affiliate Program Rules.Participate activities Relevant updates will be communicated through official platform announcements, such as affiliate programs or promotions on the app.Published on May 19, 2025Updated on May 29, 202671Why is my deposit/withdrawal suspended?
A fork in a blockchain occurs when the community disagrees over an upgrade, resulting in the original blockchain splitting into two. Depending on the compatibility of the new chain to the old one, there are two types of forks: soft and hard. A soft fork is a blockchain fork in which the newly forked blockchain is compatible with the old one.Published on Aug 31, 2023Updated on May 29, 20261,051