All
FAQ
Announcements
Product documents
How do I analyze the DEX label?
Refer to the labels below for better clarity:Token label description Token labels Label name Description Low liquidity Liquidity less than $5,000 Add position in DEV Developers add positions DEV sells all The developer has sold all the tokens Token launch platform Published on Pump.fun platforms Token launch platform Published on Moonshot platform Token launch platform Published on SunPump platform Token launch platform Published on MovePump platform Change of holding address The number of holdingPublished on Jan 28, 2025Updated on May 29, 202656How do I fix common issues with DEX trading wallet passkeys?
What do the passkey labels mean? You can manage your passkeys by navigating to Profile & Settings > User Center > Security > Passkeys If there's a DEX label that appears on your passkey, it means that this passkey can be used for both Exchange and DEX transactions. Example of passkey has DEX label To use it across different chains, you can check the activation status for each chain: Activated chains: Ready to use, no further action is needed.Published on Jan 29, 2026Updated on May 29, 2026Managing RFQs on the RFQ board
There are buttons on the platform labeled "Kill" you can use to instantly cancel RFQs and quotes. "Kill RFQs", "Kill Bids", and "Kill Asks" are always visible at the top right corner of the RFQ Board. Also, after clicking "View Details" on the quotes of an RFQ, you will see the "Kill" button which can be used to cancel your RFQ.Published on Jun 30, 2022Updated on May 29, 202619How do I enable or disable my Trader Mode?
If your Trader Mode is about to expire, you can manually renew it in advance. 48 hours before expiration When there are 48 hours remaining before your Trader Mode expires, the expiration time will display the date along with the label “Expiring soon.” 24 hours before expiration When there are 24 hours remaining before your Trader Mode expires, the expiration time will display a countdown timer along with the label “Expiring soon.”How do I manually disable my Trader Mode?Published on Aug 22, 2025Updated on Jun 9, 2026251How to fix passkey error 50162 on Android devices
Find the passkey(s) Delete the passkey(s) Important note: if you also use OKX Pay, and the OKX Pay passkey works normally, do not delete the passkey labeled "OKX Pay," otherwise you may not be able to use OKX Pay. Return to OKX app and use your account normally. Optional: you can add or create a new passkey again after the deletionPublished on Dec 8, 2025Updated on May 29, 20263,512How do I assess my profitability with the Risk/Reward tool?
You can adjust the color schemes, labels, and other visual aspects to suit your preferences. Additionally, you can fine-tune the exact price levels for entry, stop-loss, and take-profit directly within the tool for precise planning.2. Is the Risk/Reward tool available on both desktop and mobile platforms? The Risk/Reward tool is primarily available on the desktop version of our trading platform.Published on Jun 22, 2025Updated on May 29, 20262How do I set up indicators on the chart?
Scales and lines — controls the price scale, labels, and time axis. Use Scale modes to set when the price cursor tag is visible: Visible on mouse over, Display always, or Never display. You can also set scales placement, enable a countdown to bar close timer, and adjust the date and time format on the time axis. Canvas — controls the chart's visual style.Published on Nov 30, 2024Updated on May 29, 202615How do I create passkeys? (app)
You can check the labels below each passkey to see which platform and network it's used for. Learn more about passkeys: Passkey FAQ How to fix common issues with DEX trading wallet passkeys? Pay Passkey FAQPublished on Aug 16, 2023Updated on Jun 5, 202613,468How do I create passkeys? (web)
You can check the labels beside each passkey to see which registered network it's used for. Learn more about passkeys: Passkey FAQ How to fix common issues with DEX trading wallet passkeys? Pay Passkey FAQPublished on Aug 16, 2023Updated on Jun 2, 20264,311How do I check if an email is officially from OKX via EML file?
If the sender isn't authorized, the email may be rejected, marked as spam, or labeled as a "suspicious sender" in the user interface.If the email provider has more lenient rules (e.g., QQ Mail, some corporate mailboxes) The email may still be delivered even if SPF/DKIM fails, and the warning indicators may be less visible. This can make it easier for some users to mistake a faked email for an official message.Published on Nov 24, 2025Updated on May 29, 202618How can I enhance my OKX app security?
Do not install unverified apps labeled as "optimizer," "cleaner," or screen-recording tools. These apps may contain malware that compromises your security. Don't grant "accessibility permissions" to third-party apps, as this can allow unauthorized control over your device. Don't enter your OKX account details on unverified or suspicious websites, especially phishing sites imitating OKX.How can I respond immediately to threats?Published on May 14, 2026Updated on May 29, 2026What is DEX Boost and how do I participate?
If your trade involves Boost coins, an additional multiplier will be applied.For example, a coin labeled ×1.2 multiplies your trading amount by 0.50 and then by 1.2.This calculation method helps standardize trading activity and reduce artificial volume inflation.Why is my Exchange balance different from what I see on the Home page? The balance used for Boost calculations excludes assets held in your DEX wallet.Published on Dec 13, 2025Updated on May 29, 20262How do I trade perpetual futures on OKX?
For this walkthrough, we'll select the USDT-margined perpetual futures contract labeled "BTCUSDT Perp". In this perpetual futures contract, USDT is the settlement currency, and BTC is the price unit of the futures contract. Choose the type of leverage for futures trading: after funding your futures account, you can select the margin mode (either Isolated or Cross) and choose the desired leverage multiplier. If you choose Isolated margin mode, only designated funds will be used as margin.Published on Mar 25, 2024Updated on Jun 2, 2026133What's Smart Arbitrage bot and how do I use it?
Head over to the Trading bots page Select Smart Arbitrage Choose a strategy labeled with staking rewards (for example, SOL Smart Arbitrage or ETH Smart Arbitrage) Select the arbitrage bot strategy for either SOL or ETH Enter your investment amount Note: staking rewards are enabled by default — simply leave the checkbox selected.Published on Aug 22, 2024Updated on May 29, 2026107How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
Note: if you’ve enabled Simple Earn Allocation, any profits generated from Earn will appear under a separate field labeled Simple Earn earnings.How's the field "Total PnL" calculated? Total PnL is the change in your bot’s equity over time, factoring in all gains and losses. It's calculated by comparing your current bot equity (based on live market prices) with your initial equity when the bot was created—plus or minus any top-ups or withdrawals.Published on Jun 20, 2025Updated on May 29, 202660