We expect users of Block Trading by OKX to be experienced and sophisticated and that they will therefore take the time to understand how to properly use the platform and products, taking reasonable care and performing checks when submitting and accepting quotes. Note: OKX is not liable or financially responsible for trade errors.How should I respond when I've made a trade error? The best thing to do is to reach out to your counterparty to start discussing a resolution as soon as you can.

Please stay tuned to our announcements for the most up-to-date status reports.Network upgrade (Deposit/withdrawal suspension) The project team takes care of mainnet migration. Once it's completed, there will be an announcement on the website that you can refer to. If I encounter this situation, what should I do?

If you're on a main account with no sub-accounts, the field is pre-set to Main account and locked — this is expected behaviour, not an error. Leave the field as it is and continue completing the rest of the form (API key name, Permissions, and Passphrase).

Be careful when clicking on unknown links and downloading new software. Note: Using the wallet doesn't require identity verification, review, or account login. After creating or importing a wallet, you can start using it immediately without verifying a phone number, email address, or identity information. The wallet password isn't the same as the seed phrase or private key. Its primary purpose is to protect your transaction security and sensitive information.

Go to Synapse's official website: Select the Swap option from the main menu Navigate to the Swap page by selecting it from the main menu Once the Swap page is loaded, connect your OKX wallet by selecting the Connect Wallet option Connect your wallet once you're on the Swap page Select the chain and the desired token for swapping from the received token before proceeding Fill up the details according to your preference Once the swap is completed, you'll receive the final desired token in your wallet

Even experienced users can be caught off guard if they're not careful. Always remember: OKX will never ask you to call a number or click a link in an SMS to verify your account or resolve any account issues immediately. When in doubt, pause and check through the official OKX app or website. A few moments of caution could protect everything in your account. Stay safe and informed.

Select from any of the available trading modes off the main page menu to load the trading chart Select the multiple chart option from the main menu of the chart Select the chart layout, select up to 8 charts Load the chart layout option and select the 8-chart option Sync the interval, crosshair, and date range under Sync chart settings Head back to the chart layout and load all the synchronization of the options available For more info on how to navigate better in the trading world, visit here.FAQCan

Self-service tool For quick access, click the button below:I can log in to my accountApp Open the OKX app and select the Main Menu in the upper left corner. Select Profile and settings > Security > Authenticator app > Change authenticator app. Select user center on main page Follow the on-screen instructions and select Next. Complete the two-factor authentication (2FA) verification.

Once the project files are downloaded and unzipped, open the folder named Wallet-Release-main.Run the installation scripti) Mac users Double-click offBoarding_Mac_script.command in the Wallet-Release-main folder. If you see a warning, go to System Settings > Security & Privacy > Security, select Open Anyway > Open Anyway again, then enter your Mac password. If you see an access error: Right-click the Wallet-Release-main folder and select New Terminal at Folder.

Should our platform be unavailable in your area, you can always opt for another exchange of your preference.Transfer to OKX Wallet If you have funds on our Exchange platform, use the Withdraw Crypto from Exchange option that can be entered via the Receive option on the Wallet main page.

If you’re unable to access it, please contact the OKX Assistant for support.On the app Go to Main menu > Profile Select Identity verification from the Profile Select Identity verification from the user center page Select the Legal name option to update your name and you'll be asked to reconfirm before proceeding to the next phase.

On the App Launch the OKX app, select Assets at the main menu, then select Deposit Search for the token you want to deposit Choose the appropriate network. You can view the minimum deposit amount on the same pageOn the Web Go to the OKX website, select Assets in the top menu, and select Deposit Search for the token you want to deposit and choose the corresponding network You can view the minimum deposit amount on the same page

loss fields Select Confirm to save the changes Verify and confirm: Ensure that the new TP/SL levels are correct Confirm the changes by selecting ConfirmOn the web Navigate to the trading interface: Once logged in, select Trade from the main menu Select the trading pair you are interested in from the list Open your positions: in the trading interface, locate the Positions option.

If you've lost access to any of your 2FA methods, you can follow the steps below:I can log in to my account On the app Open your OKX app and go to Main Menu Open Main Menu page Select Profile and settings and go to Security and select Authenticator app / Phone / Email under the Authentication methods section Select preferred medium of two-factor authentication to proceed Select Change authenticator app / phone number / email address and select Reset authentication method Select either the Email,

You may contact our customer service for assistance if any difficulties are encountered.Self-service tool For quick access, click the button below:Getting Started Open your OKX app and go to Main Menu in the top left corner.