All
FAQ
Announcements
Product documents
What onboarding information is required for a fund?
including executive officers or senior managers (for example, CEO, CFO, COO, Managing Member, General Partner, President, Vice President, or Treasurer), or any other persons who regularly perform similar functions.Oct 13, 2023Published on Oct 13, 2023Aug 19, 2026Updated on Aug 19, 2026FAQ132What should I do during or after a scam?
Our team will review it as soon as possible.What should I do during or after a scam? When users encounter scams in the cryptocurrency industry, they should consider taking the following steps: Provide feedback to platform customer service: if the (suspected) scam occurs on a cryptocurrency exchange platform, immediately contact customer service. Please also include a screenshot showing where the scam address was obtained.Mar 11, 2024Published on Mar 11, 2024Aug 26, 2026Updated on Aug 26, 2026FAQ815Deposits and withdrawals of SNX Suspended during Technical Upgrade
Please do not deposit any SNX during the upgrade. Please refer to our further announcements for the resumption time. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Jan 13, 2021 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Jan 13, 2021Published on Jan 13, 2021Aug 5, 2026Updated on Aug 5, 2026AnnouncementsDeposits and withdrawals of SNX Suspended during Technical Upgrade
Please do not deposit any SNX during the upgrade. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Dec 22, 2020 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Dec 22, 2020Published on Dec 22, 2020Aug 5, 2026Updated on Aug 5, 2026AnnouncementsOKX lists REVV Token (REVV) and gives away OKX exclusive racing car NFTs
Asset name: REVV Ticker: REVV Total Supply: 3,000,000,000 Circulating Supply: 221,478,874 (August 25, 2021) Ticksize: 0.00001 【OKX and REVV Motorsport team up to give away OKX exclusive racing car NFTs】 OKX is giving away 300 exclusive NFTs in a lucky draw for users who participate the following campaigns: Promotion1: 100 NFTs for users depositing over $500 REVV Promotion2: 100 NFTs for New registrants Promotion3: 100 NFTs for OKX GameFi Clan Members For more details, please check OKX Twitter andAug 25, 2021Published on Aug 25, 2021Aug 5, 2026Updated on Aug 5, 2026AnnouncementsWhat onboarding information is required for a privately owned financial institution?
Privately owned financial institutions are entities such as money services businesses (MSBs), money transmitters, broker-dealers, or banks. These entities are not publicly traded and have less than 50% government ownership.Who are the key persons for a privately owned financial institution?Oct 13, 2023Published on Oct 13, 2023Aug 25, 2026Updated on Aug 25, 2026FAQ248Why did my identity verification fail?
Changing Identity Verification Information (Changing Person / Changing Document) Video Verification Issues for Hearing-Impaired Users Non-standard Verification Process You did not follow the on-screen instructions during the verification process. You are unable to complete video verification, or the system displays “Your P2P trading function is restricted.” Under 18 Years Old The document you submitted does not meet the platform’s requirements.Sep 5, 2023Published on Sep 5, 2023Aug 25, 2026Updated on Aug 25, 2026FAQ11,671Deposits and withdrawals of OM suspended during smart contract upgrade
Please do not deposit any OM during the upgrade. Otherwise, it may result in asset losses. During this period, neither OM trading nor the OM in your OKX account will be affected. Best regards. Dec. 22, 2020 Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Dec 22, 2020Published on Dec 22, 2020Aug 5, 2026Updated on Aug 5, 2026AnnouncementsOK Jumpstart x Blockcloud (BLOC) Token Sale Details
In addition, team has included Oliver Hart, the Nobel Prize winner, and Hoan Soo Lee, the Economist of Council of Economic Adviser (CEA) during the first term of Obama government, as the economic adviser and project consultant. For more information, please check “OK Jumpstart Project Introduction – Blockcloud” Risk Warning: Trading digital assets involves significant risk and can result in the loss of your invested capital.Apr 9, 2019Published on Apr 9, 2019Aug 19, 2026Updated on Aug 19, 2026AnnouncementsCommon scam tactics
Sometimes, they even use threats to scare people into giving them what they want. They might ask for personal info, bank details, or money. Watch out for telephone scams too, where they pretend to be police or government workers, saying you're in trouble and need to give them things to avoid problems.Sep 28, 2023Published on Sep 28, 2023Sep 7, 2026Updated on Sep 7, 2026FAQ3,101What onboarding information is required for the government-owned enterprise?
enterprise, including executive officers or senior managers (for example, CEO, CFO, COO, Managing Member, General Partner, President, Vice President, or Treasurer), or any other persons who regularly perform similar functions.Oct 13, 2023Published on Oct 13, 2023Aug 25, 2026Updated on Aug 25, 2026FAQ73How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
What's the anti-money laundering (AML) program questionnaire? The anti-money laundering (AML) program questionnaire is a comprehensive form that asks for detailed information about your institution's compliance practices. The goal is to gather information that helps us assess any potential risks. Why is the anti-money laundering (AML) program questionnaire collected?Dec 12, 2024Published on Dec 12, 2024Aug 25, 2026Updated on Aug 25, 2026FAQ83What onboarding information is required for a privately owned company?
To register as a privately owned operating company, you need to provide the information of: At least one corporate officer/manager: Persons with significant responsibility to control, manage, or direct the privately owned company including executive officers, senior managers (for example, CEO, CFO, COO, Managing Member, General Partner, President, Vice President, or Treasurer), or any other person who regularly performs similar functions.Oct 13, 2023Published on Oct 13, 2023Aug 5, 2026Updated on Aug 5, 2026FAQ299Investigation Report of Market Manipulation of ETC futures
During the trading hour, the contract price up to 10.931 at 20:45. 2055603 short positions were margin called.Nov 9, 2017Published on Nov 9, 2017Aug 5, 2026Updated on Aug 5, 2026AnnouncementsWhat onboarding information is required for the non-profit organization (NPO)?
Corporate officers: Persons with significant responsibility to control, manage or direct the NPO including executive officers or senior managers (for example, CEO, CFO, COO, Managing Member, General Partner, President, Vice President, or Treasurer), or any other persons who regularly perform similar functions. Directors: Persons elected or appointed to serve on the board of directors of the NPO.Oct 13, 2023Published on Oct 13, 2023Aug 25, 2026Updated on Aug 25, 2026FAQ84