All
FAQ
Announcements
Product documents
OKX Referral Program FAQ
After your friend signs up: the requirements that apply are the ones recorded for your Referral reward task with that friend when they signed up. Go to Referral > My referrals to see the requirements and progress for each friend, as they can differ. Only actions that meet the requirements of your Referral reward task for that friend will count.3. How long does my friend have to complete the tasks? The task period starts when your friend signs up.9 Sept 2026Published on 9 Sept 202617 Sept 2026Updated on 17 Sept 20265DEX Referral FAQ
Formula: Your Actual Commission = Total Commission Rate - Discount Given to Friend Examples: Example 1: Your tier: Tier 1 (10% total commission) Discount given to your friend: 5% Friend's trading fee: 10 USDC Result: Your commission: 10 USDC × (10% - 5%) = 0.5 USDC Friend's savings: 10 USDC × 5% = 0.5 USDC saved Example 2 (important warning): Your tier: Tier 1 (10% total commission) Discount given to your friend: 10% Result: Your commission = 10% - 10% = 0% (no commission) Avoid setting discounts31 Dec 2025Published on 31 Dec 202513 Oct 2026Updated on 13 Oct 20267The difference between private and public lead trades
, all friends, or all users) No invitation required — users can search and copy directly on the platform Copy trader management Can view, filter, and remove copy traders; supports search by friend relationship, source, or nickname/UID Lead trader can view copy traders but has fewer management permissions; can't precisely filter or remove Profit-sharing applicability Only users who follow via the invitation link enjoy the set profit-sharing ratio; other users retain the original ratio The lead trader's3 Mar 2026Published on 3 Mar 202611 Aug 2026Updated on 11 Aug 202677How do I find my deposit address and tag/memo/comment?
You can select Copy to copy both the deposit address and tag/memo/comment and share them with your friends and familyHow do I manage my deposit address?Can I delete a deposit address? Created deposit addresses can’t be modified or deleted. You can generate up to 20 deposit addresses in total, and it's possible to have several deposit addresses for the same network.How do I switch between multiple deposit addresses? If you have multiple deposit addresses, all of them can receive funds.22 Aug 2023Published on 22 Aug 202326 Aug 2026Updated on 26 Aug 202672,538What's OKX Affiliate Program?
Your referral link will be your default affiliate link.Step 2: Share your links Share your affiliate links or codes with your friends and your community, or promote via social media and other channels in approved markets (see the Prohibited Jurisdictions below).Step 3: Join and trade New users register via the referral link and complete a trade; or lapsed users are re-engaged by logging in via the referral link. What counts as a lapsed user (inactive old user / previously registered friend)?27 Sept 2023Published on 27 Sept 202329 Sept 2026Updated on 29 Sept 20263,439OKX ZERO Trading Fees event FAQs
Keen to invite your friends to enjoy this promotion? Check out our referral rewards here. Your referred friend will receive an instant rebate fee card when they sign up and join the Zero Trading Fees activity now.7. I've fulfilled the requirements but have yet to receive my rebate card If you have successfully enrolled in this promotion, there would have been a prompt to confirm successful participation at point of enrolment and the button will now display Joined.6 July 2023Published on 6 July 202326 Aug 2026Updated on 26 Aug 202638Identity linked to another account: verification and ownership FAQ
I used a relative’s or friend’s identity document for verification. What should I do? Identity verification must be completed with the account holder’s own valid identity document and facial verification. Stop using the other person’s document and submit an identity-ownership correction review through the verification page. The account may remain restricted while ownership is reviewed. Do not ask the document owner to complete additional facial checks on your behalf.6.28 Aug 2026Published on 28 Aug 20262 Sept 2026Updated on 2 Sept 2026132026 Year-End Gift FAQ
Where possible, you may use the address of a family member or friend in a supported country or region, provided that they agree to receive the package for you. How do I choose or change my apparel size for the 2026 End-of-Year Gift? Select your size when you submit your delivery details. You can update your size directly on the submission page before October 26, 2026, 00:00 (UTC+8). Use the size chart to select the best fit. Size changes aren't available after shipment has been arranged.2 Oct 2026Published on 2 Oct 202621 Oct 2026Updated on 21 Oct 20263OKX Learn to Earn: BTC halving 2024 event rules
Thomas), the Bahamas, Canada, the Netherlands, the United Kingdom, Ireland, Bangladesh, Bolivia, Donetsk, Luhansk, Uzbekistan and Malta. This activity does not constitute and shall not be considered to be investment advice or a recommendation to deal in any product or investment. Digital assets, including stablecoins and NFTs, are subject to market volatility, involve a high degree of risk, can lose value, and can even become worthless.26 Mar 2024Published on 26 Mar 202426 Aug 2026Updated on 26 Aug 20266,677OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
Thomas), the Bahamas, Canada, the Netherlands, the United Kingdom, Ireland, Bangladesh, Bolivia, Donetsk, Luhansk and Malta. This activity does not constitute and shall not be considered to be investment advice or a recommendation to deal in any product or investment. Digital assets, including stablecoins and NFTs, are subject to market volatility, involve a high degree of risk, can lose value, and can even become worthless. Digital assets are not covered by insurance against potential losses.26 Dec 2023Published on 26 Dec 202326 Aug 2026Updated on 26 Aug 20264,137How do I register an account on OKX?
You can sign up using either: a referral link shared by a friend, or a referral code entered during registration. By signing up via referral, you’ll automatically participate in new-user promotional events. After completing the required tasks, you may receive bonus rewards, subject to campaign rules. Note: Referral relationships are confirmed only through referral codes.23 May 2024Published on 23 May 202412 Oct 2026Updated on 12 Oct 202674What's DEX Referral program?
After creating the referral code, you can share the invitation link and invite friends to use your referral code to trade on OKX DEX in the following ways: Share invitation link from the Referral dashboard: you can directly copy and share your default referral code that you can find from the top area of the Referral dashboard.21 July 2025Published on 21 July 202512 Oct 2026Updated on 12 Oct 2026468How do I check on updates to my support ticket?
We’re unable to provide information about another user’s account, even if the request comes from a friend or family member. If someone you know is unable to log in to their OKX account, please ask them to contact us directly via OKX Assistant using guest mode from the login page or Support Center.How do I view ticket details, conversation history, and reply to a support ticket? You can view and reply to your support ticket through the OKX app or OKX website.17 Oct 2025Published on 17 Oct 202525 Aug 2026Updated on 25 Aug 202694My account says “We need to know more about you.” What should I do?
If a spouse, family member, or friend gave you money without requiring repayment, select Inheritance, grant or gift, where available, and provide the transfer record and an explanation.4.28 Aug 2026Published on 28 Aug 202615 Sept 2026Updated on 15 Sept 20265Outcomes FAQ
In the new campaign, users with a daily asset balance of at least 100U and XP balance below 100 XP may receive a random XP refill.The exact eligibility and refill amount are subject to the campaign page and system records.Can I earn XP by inviting friends? Yes. Invite & earn remains available. You can invite valid new users through the campaign invite link. When the invited user meets the campaign's attribution and eligibility conditions, the inviter may receive 300 XP.20 May 2026Published on 20 May 202615 Oct 2026Updated on 15 Oct 20265,743
Showing 1-15 of 15 articles