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How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees...Published on 17 Oct 2024Updated on 1 Jan 2026420How long does it take to complete my identity verification?
OKX verifies your identity to keep both your account and the exchange safe. Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here....Published on 5 Sept 2023Updated on 6 Apr 20267,025How can I do derivatives trading with the Jupyter Notebook?
In long/short mode, Long and short positions of a certain contract will be independent from each other and need to be closed separately. When you place orders via Place order, the request parameter posSide is mandatory. Valid values are long or short.Published on 28 Sept 2023Updated on 12 Feb 2026197How do I trade perpetual futures on OKX?
After entering order details, you can select Buy (Long) to enter a long contract (i.e., to buy BTC) or select Sell (Short) if you'd like to open a short position (i.e., to sell BTC). For example, you can set up a limit order of 44,120 USDT and open a long position for “BTCUSDT Perp” with your desired BTC amount. (Optional) Set up the order with TP/SL: before you select Buy (Long) or Sell (Short), you can also select either Take profit or Stop loss.Published on 25 Mar 2024Updated on 18 Apr 2026130Trade and Earn FAQ
You are eligible to participate as long as you have completed identity verification and have not yet performed a first-time trade (FTT).Q: How do I qualify for the new user basic task reward? Go to the Campaign page and click the [Join Now] button to enroll. You must achieve a net deposit ≥ 100 USDT, maintain the net deposit in your account for 3 consecutive days, and accumulate an eligible trading volume of 100 USDT equivalent in the specified tokens.Published on 30 Mar 2026Updated on 9 Apr 20265How do I change my login password?
Self-service tool For quick access, click the button below:On the appI remember my login password Open your OKX app and go to User Center Open User Center page Select Profile and settings, find Security, and select Login password under the Authentication methods section Fill in the information below and confirm: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Complete the Security authentication (such as Phone / Email authenticationPublished on 22 Aug 2023Updated on 4 Mar 202619,608How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
By offering this safeguard, trade confirmations help promote disciplined and thoughtful trading habits, ultimately contributing to better long-term outcomes.Published on 28 Nov 2024Updated on 10 Sept 202512How do I complete the required tasks shown in the app?
You can upload multiple files if needed, as long as they are clear, readable, and within size limits. If there's an additional comment box, you may include any extra context that might help with the review. After submission Once you've completed all fields and uploads, our team will review your submission. If you have further questions or need help uploading your documents, feel free to contact us via our chatbot on our Support Center.Published on 3 July 2025Updated on 10 July 202537How do I use the custom interval feature?
Enhance decision-making: gain better insights into short-term or long-term market trends that might not be visible in standard intervals. Adapt to various market conditions: adjust intervals dynamically based on market volatility and trading goals. By using the Custom interval feature, traders can refine their market analysis with greater flexibility, making it easier to adapt to different trading strategies and market conditions. Learn how you can use the custom formula feature here.Published on 5 Mar 2025Updated on 10 Sept 20255How do I request an increase in AUD deposit and withdrawal limits?
For example, your industry or occupation, source of funds, expected deposit amount and the reason that you're requesting an increase in your cash limits.How long does it take to process my limit increase request? Our team will review your submitted documentation and respond within 1 business day. We strive to process requests as quickly as possible to ensure a smooth user experience.Will I always receive the limit increase I request?Published on 15 Dec 2023Updated on 17 Nov 202510How do I find the token unlocks feature?
Keep yourself up-to-date with the list of unlock events for ease of trading Learn about the unlock schedule at the Token unlocks page Investment planning: explore token allocations, helps long-term investors track vested tokens and plan their asset management accordingly. Monitor the allocation of the token Get the vesting info to set your token unlockPublished on 4 Mar 2025Updated on 10 Sept 202514How do I reverse my trading position with one tap?
Our One-tap reverse feature allows you to instantly flip your position (from long to short or vice versa) without having to manually close and reopen trades. This not only saves time but helps you react more strategically when momentum shifts suddenly.Why should I use one-tap reverse? React instantly to market reversals: when trends shift quickly, manually closing and re-entering a trade wastes precious seconds.Published on 5 July 2025Updated on 6 Apr 20269Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
Note: deposit tag/memo are typically 7–8 digits long. Please refer to the tag/memo number displayed on the deposit page and enter it exactly as shown. For example, you can find both the deposit address and tag/memo on the deposit page in the screenshot below: Deposit page with both deposit address and tagHow do I fill in the tag/memo?Published on 22 Aug 2023Updated on 15 Apr 2026414How can I get my project listed on OKX?
Provide clear details on: Total supply Token distribution Utility and value Strong tokenomics show sustainability and long-term viability.Should I introduce the leadership team? Yes. Include short bios of key team members highlighting: Relevant experience Roles and responsibilities Notable achievements A strong team builds trust.Is financial transparency important? Yes.Published on 16 Apr 2026Updated on 16 Apr 2026How do I open an SMSF account on OKX?
OKX supports both individual and corporate trustee structures, as long as documentation is complete and valid.10. How long does SMSF onboarding take? Once all required documentation is provided, onboarding is typically completed within 1–3 business days. This does not include transfer of funds to exchange from SMSF bank account.11. Does my SMSF need a bank account before applying? Yes, a valid SMSF bank account is required before onboarding to receive and verify deposits.12.Published on 2 July 2025Updated on 3 Dec 2025