All
FAQ
Announcements
Product documents
How can I get my project listed on OKX?
Getting your crypto project listed on a major exchange like our platform can be a key milestone for visibility and access to liquidity. This guide shares important dos and don’ts to help you prepare for the listing review process. It's for informational purposes only and doesn't guarantee listing approval.You may apply for the listing of your crypto here.What are the things that I should do?How should I present my project overview? Provide a clear and concise overview of your project.Published on 16 Apr 2026Updated on 22 Apr 2026Crypto available for withdrawal FAQ
The unavailability period is based on several risk factors, including unexpected behaviors in account and transaction activities.How do I check my crypto available for withdrawal and funds unavailable for withdrawal? You can check the accessible balance for your chosen crypto and funds unavailable for withdrawal on the How much crypto can you withdraw page.Published on 25 Jan 2024Updated on 11 Feb 20263,688How can I do derivatives trading with the Jupyter Notebook?
How can I get transaction details for derivatives trading with the Jupyter Notebook via Get transaction details (last 3 days) and Get transaction details (last 3 months)? # Get transaction details (last 3 days) result = tradeAPI.get_fills() print(result) # Get transaction details (last 3 months) result = tradeAPI.get_fills_history( instType = "SWAP" ) print(result)13. How can I get positions for derivatives trading with the Jupyter Notebook via Get positions?Published on 28 Sept 2023Updated on 12 Feb 2026197Getting to know your activity and portfolio pages
Activity page on OKX appWhat you can do on the activity page: View Open Orders: See all your active trades, such as limited orders waiting for the right price to execute. Track Transactions: Find a chronological record of every completed action including buys, sells, deposits, and withdrawals. Monitor Recurring Buys: Quickly check the status of your automated Dollar Cost Averaging (DCA) plans. For more detailed insights, you can go back to the Orders tab and tap View history.Published on 5 Nov 2025Updated on 9 Dec 20251How can I protect myself from scammers?
What should I do if I'm dealing with a scammer or have been scammed? Raise a dispute immediately if you find any suspicious activities or scammers during the transaction process. Our customer support team will look into it and contact you. Learn how to raise a dispute here.3. How can I further safeguard myself if I'm a seller? Always check your bank/electronic wallet/payment method of choice to confirm if you've received the full payment.Published on 21 Aug 2023Updated on 3 Mar 202612,138How do I obtain an ASIC Extract?
Find out more here: How do I open an SMSF account on OKX? Self-Managed Super Fund (SMSF) FAQPublished on 2 July 2025Updated on 3 Dec 20251How do I share order parameters?
Sharing your order parameters is a valuable feature that enhances collaboration among traders. Whether you want to communicate your trading strategies, discuss market trends, or seek feedback from others, we provide a seamless way to share your order details securely and efficiently. This eliminates the need for manual explanations, ensuring accuracy and clarity in trading discussions. With this...Published on 7 May 2025Updated on 10 Sept 20254How do I find the Marketcap feature?
Identify trends: detect bullish or bearish market conditions and adjust your trading strategies accordingly.How do I find the Marketcap feature?Published on 27 Feb 2025Updated on 10 Sept 20256How do I whitelist OKX Emails?
If the email service provider is pushing OKX emails into your spam folder, you can follow the below instructions to whitelist our email addresses.Gmail Log in to your Gmail account and select Settings and See all settings Open settings page Find the Filters and Blocked Addresses tab and select Create a new filter Create a filter Insert okx.com into the From field and select Create filter Check...Published on 26 Nov 2024Updated on 8 Sept 202574How do I change the chart type?
If you want to find out how you can enable multiple charts on screen, visit here.Published on 5 Nov 2024Updated on 10 Sept 202513How do I convert my crypto?
To move funds between accounts, refer to How do I transfer my funds? Open your OKX app, select Trade > Convert Open Convert page Select the available crypto in Convert from/to sections Insert the amount and select Preview to check the order details Select Convert to complete your order Select Convert within 10 seconds to complete your order Note: Only supported cryptos for Convert will be shown. The conversion rate is updated every 10 seconds to ensure you're getting the most accurate rate.Published on 3 Sept 2024Updated on 22 Apr 20261,323How do I discover new tokens?
This metric can indicate active trading volumes and investor interest.How do I stay informed with the new token listings? All you have to do is to enable your push notifications. Turn on push notifications to stay informed about the exciting new token listings by heading to the OKX App > Menu > Account settings > Preferences > Notifications.Published on 9 Aug 2024Updated on 22 Apr 202655How do I explore new tokens?
This metric can indicate active trading volumes and investor interest.How do I stay informed with the new token listings? All you have to do is to enable your push notifications. Turn on push notifications to stay informed about the exciting new token listings by heading to the Menu > User Center > Notifications. This way, you'll receive real-time updates directly on your device, ensuring you never miss important announcements or opportunities in the ever-evolving cryptocurrency market.Published on 9 Aug 2024Updated on 17 Nov 2025How do I adjust leverage levels?
Shorting opportunities: leverage enables short selling, allowing traders to potentially profit from falling markets.How do I adjust the leverage level for a specific trade?Published on 2 Aug 2024Updated on 20 Apr 202662How do I use Trading bonus?
You must be from a region where local laws and regulations allow derivative trading.What can I do with Trading bonus?How can I use Trading bonus? You can get trading bonus through various promotions. Find out how to obtain it as below: On the app: select Homepage > Menu > Reward Center > Trading bonus On the web: select More > Reward Center > Trading bonus Select Trading bonus once you're on the Reward Center pageDo I have to activate Trading bonus?Published on 8 Mar 2024Updated on 17 Apr 20261,174