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Affiliate FAQ
What are the common reasons my invitees fail to establish a binding affiliate relationship with me? The common reasons include: They entered the wrong invitation code during registration, preventing the establishment of the invitation relationship. They completed registration through a paid advertisement channel, which does not allow for the binding of the invitation relationship with you.Published on 4 Dec 2024Updated on 6 Apr 2026723What onboarding information is required for the non-profit organization (NPO)?
Provide organizational documentation Provide organizational documentation that establishes the organization's structure, purpose, corporate registration number and rules of the NPO. Provide identifying information Provide identifying information for the NPO, such as your institution’s legal full name, registration address, principal place of business, institution type, an industry, amongst other pertinent and verifiable data.Published on 13 Oct 2023Updated on 12 Feb 202671What onboarding information is required for a family office?
Provide organizational documentation Provide organizational documentation that regulates and binds the family office and establishes its control and management structure.Published on 13 Oct 2023Updated on 12 Feb 202670What onboarding information is required for a Publicly Traded Company?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the publicly traded company, as well as the identity of each key person involved. Learn more about the types of institutions that are supported by us here.Published on 13 Oct 2023Updated on 12 Feb 202676What onboarding information is required for a privately owned financial institution?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the privately owned financial institution, as well as the identity of each key person involved. Learn more about the types of institutions that are supported by us here.Published on 13 Oct 2023Updated on 27 Sept 2025171What attestation do we need to agree to when verifying as an institutional customer?
Applicant is not registered, organized, incorporated, formed, or established in the United States; E. Applicants’s principal place of business is not located in the United States;(The term “principal place of business” used herein means the location from which the officers, partners, managers or traders of Applicant primarily direct, control, and coordinate the activities, including trading, trading analysis, or trading or investment strategy, of Applicant.) F.Published on 5 Feb 2024Updated on 8 Oct 2025131What onboarding information is required for the government-owned enterprise?
Provide organizational documentation Provide organizational documentation that regulates and binds the government-owned enterprise and establishes its control and management structure.Published on 13 Oct 2023Updated on 6 Apr 202661What onboarding information is required for a privately owned company?
Provide organizational documentation Provide organizational documentation that regulates and binds the privately owned company and establishes its control and management structure.Published on 13 Oct 2023Updated on 12 Feb 2026280Understanding OKX's Security Fund
The Security Fund is a segregated pool of assets, established and fully owned by OKX. Its sole function is to serve as a financial buffer and a safety net specifically designed to mitigate counterparty risk arising from leveraged trading, including derivatives and futures trading where available. Some other cryptocurrency exchanges may have a similar system in place, typically called an "Insurance Fund".Published on 25 Mar 2026Updated on 24 Apr 20264What onboarding information is required for a Trust?
Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the Trust, as well as the identity of each key person involved.Published on 13 Oct 2023Updated on 12 Feb 2026114Travel Rule FAQ
Read through the frequently asked questions to know better about what Travel Rule is in OKX.The purpose of the Travel Rule implementation at OKX The Travel Rule is an international standard established to combat money laundering and terrorist financing within virtual assets. It requires virtual asset service providers (VASPs) like OKX to disclose specific customer data for crypto asset transactions of more than a certain amount.Published on 20 July 2023Updated on 5 Feb 2026804How do I open an SMSF account on OKX?
Once your SMSF is established and the bank account is active, you'll be able to onboard with OKX as an SMSF investor.7. I already have an SMSF with crypto on another exchange. Can I also have one on OKX? That's no problem. If your SMSF is already set up and active, you're welcome to onboard OKX and transfer assets across, provided that's permitted under your fund's structure.Published on 2 July 2025Updated on 3 Dec 2025What's a dusting attack?
Even if the dust is later moved, attackers typically can't establish a meaningful link to your identity. Exchange accounts: If you notice dusting-related activity involving an exchange account, exercise extra caution. Avoid interacting with dust-related addresses, and don't deposit or transfer dust-linked funds to prevent unnecessary losses. Note: dusting attacks can't be completely avoided on public blockchains.Published on 4 Oct 2024Updated on 3 Mar 202613How do I secure my exchange account?
Not only have we established sophisticated security systems for our internal wallets, but we also provide industry-leading security features and tools for our users. We have several security features that can help users secure their crypto assets on our platform: Login password Email verification Authenticator app Mobile verification Face verification Passkey Anti-phishing codeWhat am I securing my account from?Published on 12 June 2024Updated on 24 Apr 20261,322Common scam tactics
Telegram: scammers will establish private chat groups on Telegram to recruit victims or disseminate false information. Facebook: fraudulent groups may create fake pages or accounts to conduct fraudulent promotions or connect with potential victims.Common fraudulent approaches used by scammers: Here are some of the common scammer approaches:1.Published on 28 Sept 2023Updated on 24 Apr 20262,655
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