All
FAQ
Announcements
Product documents
What's OKX Convert?
Convert uses a quoting model, which differs from the traditional order-matching model used in spot trading, resulting in no transaction fees or slippage. As such, there's a price difference between the quoted price and the spot market price. Convert enables you to complete one-click transactions after confirming a price, without having to know how the spot market works, meaning you'll receive the amount you preview.3. How do I use Convert?Published on 27 Sept 2023Updated on 1 Apr 20262,162How do I determine my company type and understand which documents I need to prepare?
Memorandums and articles of association and similar formation documents can be helpful.Review your organizational structure Additionally, you can review your institution's ownership structure, division of management, and governance model to identify the most appropriate classification for its legal structure.Published on 13 Oct 2023Updated on 12 Feb 2026138Why should I trade crypto options on the OKX Liquid Marketplace?
Pick structures using our position builder, manage risk or try synthetic strategies to better model and visualise your risk. Efficient execution Our execution tool offers an aligned, no conflict workflow for bulk orders or complex multi-leg trades. Our atomic trades tool requires all legs to be set for trade to be confirmed, which minimizes risk. Our state of the art Portfolio Margin tool aims for maximal capital efficiency at all times.Published on 13 Mar 2024Updated on 2 Dec 20257How does futures spread trading work on OKX Liquid Marketplace?
Low margin requirements: benefit from lower margin requirements thanks to OKX's Portfolio Margin model, which offsets the risk of positions that have the same underlying and opposite directions. Volatility minimization: avoid the volatility risk of only entering one leg of the trade – both legs of spread trades execute simultaneously, or else neither does.Published on 13 Mar 2024Updated on 10 Sept 20256Why is my OKX app not working?
Contact OKX Assistant if: You can't access your account You receive repeated security warnings Transactions fail or show unexpected errors Troubleshooting steps don’t resolve the issue When contacting support, prepare the following details: Device model Operating system version App version Screenshots of the issue Description of steps you’ve already tried Providing this information can help our support teams diagnose the issue faster.How can I keep my OKX app secure?Published on 16 Mar 2026Updated on 6 Apr 20267How do I buy crypto with Google Pay?
Access to this service is based on the phone device and model and the countries supported by Google Pay, which isn't related to the verified country of residence with us. You must hold either a Visa or Mastercard in your legal name as registered with us. Other cards aren't supported at this time.How do I buy crypto with Google Pay? For the best experience, please add your card directly through the Google Wallet app.Published on 22 July 2025Updated on 4 Feb 20263Why can’t I see or use my crypto balance?
Some blockchains use a UTXO model, where your balance is made up of discrete unspent outputs created by previous transactions. These outputs must be confirmed on the blockchain before they become available to spend or show in your balance. In some cases — especially during busy network conditions — there can be a slight delay before these UTXOs are fully recognized and displayed in your OKX balance.Published on 14 Oct 2025Updated on 19 Apr 20266How do I make a withdrawal? (app)
Some devices require permission settings under Other Permissions in the app info (different device brands have different paths to access these settings; you can search for instructions specific to your device model.). Authorize and restart your device before trying again.8. Can I withdraw in batches? Currently, batch withdrawals are not supported.9. Why can't I initiate a withdrawal?Published on 22 Aug 2023Updated on 18 Apr 20265,890What's Options trading?
Mark Price Determined by OKX using the Black model on a real-time basis. Implied volatility is derived from market data, along with the volatility cap and floor. Creation Time Options with new expiration date are created at 8:30 UTC. Expiry Time 08:00 (UTC) on the expiration date Settlement Price Time-weighted average price of the index price during the last one hour before expiration. (The snapshot of the index price is taken at 200ms interval) Please refer to option settlement price history.Published on 19 Nov 2024Updated on 2 Apr 202611
Showing 1-9 of 9 articles