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Community Feedback Program Terms & Conditions
During the program, any changes or updates made by OKX BR will be communicated to participants through official social media accounts. Participants in the program are considered to have accepted the program conditions. Please read all conditions carefully and ensure that you meet the requirements for participant profiles shared in the announcement before joining the program.Published on 9 July 2024Updated on 29 May 20261How do I avoid scams from off-site communication in P2P transactions?
Once a buyer places an order, they push for off-platform communication—commonly through WhatsApp, Telegram or Zalo. They then demand extra payments outside our platform, cancel the trade after receiving the cash, and move the USDT elsewhere—leaving the buyer with neither their crypto nor a refund.What are some of the warning signs to look for? Requests to move conversation to WhatsApp, Telegram, or other platforms. Fake “OKX Support” emails or messages.Published on 11 Sept 2025Updated on 29 May 202617What can help prevent P2P crypto scams and protect my assets?
Keep your communications strictly on our platform only: refrain from employing external communication platforms such as Telegram, WhatsApp, Discord, etc, to communicate with your buyer or seller. Conversations held on our platform offer you greater security and safeguard your rights effectively. Learn more about your transaction rules here. Don't be intimidated by scare tactics: don't be alarmed by the scare tactics employed by scammers.Published on 2 Sept 2023Updated on 29 May 20261,466How do I analyze the DEX label?
Community takeover Taken over by the community; the project has been taken over by the community. DEX Screener Paid This token has received the following paid services: accelerated promotion, updated token information, paid advertising.Published on 28 Jan 2025Updated on 29 May 202656Does OKX Marketplace charge fees?
Connect with the community: Engage with our vibrant community of artists, collectors, and enthusiasts. Explore their creations and share your own. Trade with confidence: Rest assured that your NFTs are trading on a secure and reputable platform.Why is the OKX Marketplace different? In the competitive world of NFT marketplaces, OKX Marketplace stands out as a platform that prioritizes the needs of its users.Published on 14 Oct 2023Updated on 29 May 202622How do I share order parameters?
Whether you want to communicate your trading strategies, discuss market trends, or seek feedback from others, we provide a seamless way to share your order details securely and efficiently. This eliminates the need for manual explanations, ensuring accuracy and clarity in trading discussions.Published on 7 May 2025Updated on 29 May 20264What should I do during or after a scam?
On the app: head to Menu > Profile & Settings > Security > Community safety > Report scam or suspicious activity Example of where you can report the scam on the app On the web: go to Security → Community Safety → Report scam or suspicious activity. Example of where you can report the scam on the web Or you can easily reach out to our customer service via our Help bot on the Support center page.Published on 11 Mar 2024Updated on 29 May 2026773Affiliate activity portal - join page enhancement
This update makes it easy for you, an affiliate, to share ongoing campaigns with your community. How can an affiliate use this new feature? Simply follow the steps below: Look for an ongoing activity on the Affiliate Portal Tick the checkbox beside "Promote activity on Join page.Published on 8 June 2023Updated on 29 May 2026221How do I turn on the order sharing feature?
Order sharing allows you to easily share your limited orders with your followers or community. Instead of manually typing out order details, you can quickly share all the parameters through a simple link, making the process seamless and efficient.Published on 14 Jan 2025Updated on 29 May 202610What's the multisig scam?
Stay informed Regularly update yourself with the latest security tips and information from trusted crypto communities and sources. For more info on this topic, visit here.Published on 20 Aug 2024Updated on 29 May 2026105What should I do if my withdrawal was sent to the wrong user ID (UID)?
If the user agrees, we’ll facilitate communication and the return process. If the recipient doesn’t respond or refuses, we can’t forcefully retrieve the funds.How do I avoid this in the future? Always double-check the UID or withdrawal address before confirming a transfer. Consider using the Address Book feature in your OKX account to save frequently used addresses safely. Enable security reminders and confirmations in your account settings to reduce mistakes.Published on 13 Oct 2025Updated on 29 May 202622What are the cryptoassets that are listed on OKX in the UK?
Reflecting our ongoing effort to meet the demands and expectations of our community. Please note that this list was drafted on May 14, 2024. We'll continue to list and delist tokens on an ongoing basis.Published on 15 May 2024Updated on 29 May 202623How do I explore new trading opportunities on OKX?
Our new advanced feature, OKX Feed, is designed to boost your crypto trading experience, including crypto-specific insights, real-time updates from whitelisted X accounts, and community-driven content using sentiment analysis. Stay globally connected to crypto news and access critical updates. Everything on the feed will automatically show up in your native language.Published on 17 Jan 2025Updated on 29 May 20263TradingView Subscription Codes – Terms and Conditions
Campaign Period: The specific validity period for each TradingView coupon code will be communicated individually to the eligible user at the time of code distribution. Users should refer to the communication accompanying their specific code for its validity period.1.2. Participation Requirements: To be eligible to receive a TradingView subscription code from OKX, users must: Be a registered OKX user who has completed advanced identity verification.Published on 23 July 2025Updated on 29 May 20267How do I find my user ID (UID)?
Whether you need to retrieve account details, participate in referral programs, or troubleshoot issues with the support team, your user ID ensures smooth and efficient communication.Published on 20 Mar 2025Updated on 29 May 2026206