address and select Confirm Fill in the below information and select Next: New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Confirm new password You'll be prompted to complete the Security authentication by inserting your 2-factor authentication code and select Confirm Your New password will be updated and direct you to the login page to re-enter your account info and new login password An email/SMS notification will be sent out once the change

Once the KYB process has started, OKX will cross-reference your institution’s information and documentation in order to understand the nature of the intended relationship and verify the true identity of your institution and any key persons. Learn more about the beneficial ownership of your institution here.

Your own trading fee can be viewable via Assets > My trading fees in your master account.How do I set my account mode for Options trading on OKX? For market makers or any sophisticated option trader, please enable Portfolio margin. Our Portfolio margin supported most major currencies as margin. If you are pure option buyers or option is just a small part of your overall portfolio to hedge or enhance yield on delta-one or spot positions, you do not have to switch to portfolio margin at all.

Here you'll find a detailed dashboard where you can: Review your entire order history with prices for each completed trade. Check your current balances under assets. Track all activity of your trading bots under ongoing bots and bot history. The Activity Page gives you a unified view of your trading activity, so you always know where you stand.Portfolio Page The Portfolio page provides a clear breakdown of your assets and makes managing them fast and simple.

Log out of your Google account to disable it.Microsoft Authenticator Cloud sync is disabled by default. Please check your profile settings and ensure that you don't enable it in the app settings while using Microsoft Authenticator. iOS: Open Microsoft Authenticator, select Settings, and toggle iCloud Backup off.

Along with particulars such as your email address or phone number, you'll also be required to enter a password to secure your account. The password should be 8–32 characters long, and include a number, a lowercase letter, an uppercase letter and a special character. Once done, select Sign up to proceed. In the example above, we use an email address to create a new account. After you select Sign up, you'll receive a verification email from us to the address you provided.

You can also reach out to the project's support team if you need further assistance.

It not only enhances visual comfort by reducing eye strain but also improves the clarity of critical data, enabling you to focus better and make informed decisions. Recognizing the importance of personalization, our platform provides you with the flexibility to tailor the color scheme according to your preferences or surroundings. You can seamlessly switch between light and dark modes, ensuring optimal visibility and comfort regardless of the time of day or your working conditions.

If you do not achieve the required score in the knowledge assessment, and you think this was not an accurate reflection of your knowledge, you'll be permitted to retake the assessment after 24 hours, with a different set of questions. If you fail multiple attempts, you'll be timed out for 30 days - you'll be permitted to try again after that period if you think your understanding has improved materially.

Start the conversation via the chatbot system on the main page of the OKX website You'll be prompted to select the common topic, choose Withdrawal as your topic. Select Withdrawal as the topic for chatbot to react to You'll see a list of frequently encountered withdrawal topics. Choose the topic Withdrawal has been returned by the receiving platform for your specific issue.

We thank you for your patience during these times. You'll receive confirmation that you’ve been verified by SMS or email. If you haven’t heard from us after 24 hours, check out Support Center or contact AI chatbot for assistance.

Transferred Out, with Block Confirmation When your withdrawal status shows "Transferred Out" and there's a record of the block confirming the transaction to that address, it means the withdrawal has been completed on our platform, and the assets have been sent out. Transactions that have been sent to the blockchain are irreversible and can't be retracted.

Find out the reason for your application rejection by selecting verification feedback Learn more on how you can fix the errors on your Institutional account application here.

If you have any further questions, please feel free to check out the Support Center or contact our customer support.Where can I find the Support Center? On the web: To access the Support Center, select the question mark (?) icon next to your profile. You'll find FAQ articles covering topics such as account settings, deposits, withdrawals, and more. Select the question mark icon On the app: Open your app and tap the Menu icon. Select the headset icon to browse articles of interest.

for you to start your trading journey You'll then be asked to verify your identity again, similar to Guide A Upon successful identity verification, your country/region of residence will be updated to your new one.Important notes Temporary logout Your account will be logged out for approximately 5 minutes during the update process.