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How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on 2 Aug 2023Updated on 11 Feb 2026135World Cup VIP Exclusive Gift Set FAQ
By participating in the Promotion, you consent to the processing and sharing of your name and postal address with OKX solely for the purpose of arranging and delivering of the Gift Set. You understand that your personal data will be used only for this purpose, will not be used for marketing, and will not be shared with any other third parties.Published on 19 Dec 2025Updated on 21 Apr 2026316How do I buy crypto with a third-party channel in Australia?
Then select your preferred third-party channel in the Payment method before selecting Preview order. Insert the AUD amount and select your preferred third-party channel to buy crypto If you select the crypto that is not supported by your preferred third-party channel, you're required to purchase the USDT from your selected third-party channel first. Then, our platform will convert the USDT to your desired crypto.Published on 25 Oct 2024Updated on 17 Nov 20252Official Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
Additional Requirements: Limit (1) Gift per recipient per individual race (first-tier of the Promotion) and per year end commemorative event (second-tier of Promotion). Sub-accounts will not be eligible to participate or receive any rewards. Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of Gift are the sole responsibility of the individual Gift recipient.Published on 19 July 2024Updated on 9 Feb 20261How do I safeguard my Web3 wallet from fraudsters?
Use legitimate services only: avoid clicking on falsely advertised links for gift cards, fuel cards, recharge cards, etc., especially those offering redirection services. For legitimate recharge services, please use the recipient's provided address to prevent financial losses.What should I do if my wallet is compromised?Published on 13 Dec 2023Updated on 27 Jan 20261,001Common scam tactics
Crypto gift scams One of the latest tactics involves scammers using "gifts" or "bonus events" to deceive users into transferring funds. These scams may appear as legitimate opportunities to learn about trading or participate in exclusive promotions. However, the end goal is always the same: to gain unauthorized access to your funds.Published on 28 Sept 2023Updated on 6 Feb 20262,652What are Source of Funds (SoF) and Source of Wealth (SoW)?
Will/Testament Must be officially certified Grant of probate Must be an official court document Distribution Statement Shows inheritance amount Tax Statement Shows inheritance amount received Bank Statement Shows inheritance transfer Gift Letter Must be notarized Transfer Record Must show transfer history Others Must show the transfer of assets (as part of an inheritance or gift) Government benefits Benefits Statement Issued within the last 3 months Provider Letter Shows confirmed benefit amountPublished on 24 Dec 2024Updated on 18 Apr 2026770What is the New User Full Rebate Program?
Gift Package Amount Your gift package amount equals 100% of your First Qualifying Trade, calculated in USDT equivalent at the time of the trade. There is a cap amount for total reward. Please refer to landing page for detailed amount. If your First Qualifying Trade amount exceeds the maximum reward cap, the reward will be capped at the maximum amount.Published on 16 Mar 2026Updated on 22 Apr 20261How do I secure my account after detecting unusual activity?
If your previous device may be compromised, it’s best to use a secure device for any account recovery or checks to reduce the risk of unauthorized access.Published on 21 Mar 2025Updated on 12 Feb 202633How to prevent phishing emails?
Knowing how to spot these emails is one of the best ways to protect your assets.How do phishing emails typically work? Scammers often send emails that look very similar to official messages. Their goal is to deceive you into taking actions that put your account at risk, such as clicking a malicious link or sharing sensitive information.Published on 24 June 2025Updated on 16 Dec 20253OKX P2P dispute handling rules
In such cases, OKX customer support will do their best to reach out to the seller and arrange for a refund. OKX reserves the right to suspend or terminate the accounts of uncooperative or bad-faith* behaviours during the process. 2. Payment amount and order amount mismatch: If the buyer pays more than the order amount, OKX customer support will contact the seller to arrange a partial refund of the excess amount on best effort basis.Published on 28 Aug 2023Updated on 11 Mar 20261,120Self-Managed Super Fund (SMSF) FAQ
Under superannuation law, SMSFs are generally not allowed to acquire assets from related parties, including personal crypto held by a member. There may be very limited exceptions, but we're not able to advise on whether these apply in your situation. We strongly recommend speaking with an SMSF accountant or adviser before attempting any crypto transfer into your fund. This is general information only and not legal or financial advice.5. How should crypto be valued in an SMSF?Published on 2 July 2025Updated on 3 Dec 2025How do I deposit AUD with bank transfer?
We ask you to verify your identity to follow local regulations, keep our platform secure, and help determine the best payment methods for your region.5. Why do I have deposit limits and how can I increase them? Limits are in place to protect your account and ensure compliance with local regulations. You can request an increase in these limits via the home screen banner within the app. Click here for more details.6. How do I check my cash deposit history?Published on 13 Mar 2024Updated on 21 Jan 202633What's a limit order?
You can choose the order type that best suits your trading needs.What's a limit order? A limit order is an order where you set the order quantity and the maximum price you are willing to buy or the minimum price you are willing to sell. When the market price meets your conditions, the system will execute the order at the best available price within your specified limit.Published on 22 Aug 2023Updated on 3 Apr 2026177Trading bot FAQ
The first buy order will be placed at the best ask price, the second order at a price between the best bid and the best ask, the third order at the best bid, and so on. Price-speed balance: To aim for a balanced execution between time and price, it’ll adopt a moderate approach when placing the first order. The first buy order will be placed at a price between the best bid and the best ask, the second order at the best bid, the third order at the second best bid, and so on.Published on 12 Feb 2025Updated on 11 Dec 2025