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Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
The JSON string contains your account balance and a snapshot of the Merkle path, then saves the file in a new folder. Open a text editor (e.g., Notebook), then paste and save the JSON string as a file. The file name must end with "_inclusion_proof.json." Save the file in a new folder. The JSON string contains your account balance and a snapshot of the Merkle path.Published on 21 Oct 2024Updated on 11 Feb 202693Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
OKX open-source verification tool zk-STARKValidator and the JSON string file together in the new folder from step 3.Published on 10 May 2023Updated on 8 Sept 2025179How do I check if an email is officially from OKX via EML file?
Step 1: Download and open the EML file Download the EML file on your desktop. Log in to your email account.Published on 24 Nov 2025Updated on 4 Mar 202616How do I fix errors when submitting my institutional verification?
Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on 10 Oct 2024Updated on 8 Oct 202560How do I verify OKX's ownership and balance of the wallet address?
Configure the parameters Open rpc.json file Configure btc-related RPC parameters in the rpc.json file and save the file Example: configure the parameters 3. Verify whether the balance of an on-chain address is consistent with the balance shown in the snapshot file by using the CheckBalance tool. Open the terminal program Mac system: Terminal Windows system: Command Prompt Run the command and locate the directory of the downloaded folder.Published on 26 Sept 2023Updated on 26 Jan 2026999Why did my identity verification fail?
Screenshot / Non-original File / Missing Pages / Damaged File / Expired File / Unsupported Language Issue Description: The system detects any of the following: screenshots, scanned or printed copies instead of original documents; black-and-white photos; missing pages; poor-quality or damaged files; expired documents; or documents in an unsupported language.Published on 5 Sept 2023Updated on 24 Apr 202611,544What should I do during or after a scam?
Save conversation records: immediately download and save the chat logs with the (suspected) scammer as a TXT file. These records may become crucial parts of subsequent investigations and evidence. Relevant platforms may include WhatsApp, Telegram, Wechat, Line, Facebook, Instagram and etc. Screenshot key information: capture crucial transfer information, including the scammer's address, transfer screenshots, the scammer's false claims, and other scam website information.Published on 11 Mar 2024Updated on 24 Apr 2026743How do I protect my account from Trojan horse takeovers?
Risky file types include .exe, .zip, .docm, and .xlsm. Cracked Software and Illegal Downloads Free and unauthorized software activators, game cheats, or pirated media often contain embedded Trojans. These are widely circulated on file-sharing platforms and pose significant security risks to your device. Malicious Websites and Pop-ups Simply visiting a compromised website or clicking on deceptive pop-up ads may trigger an automatic malware download. This is known as a drive-by download.Published on 30 May 2025Updated on 5 Feb 202612What are Source of Funds (SoF) and Source of Wealth (SoW)?
Income is generally divided into two categories: Source of Funds (SoF): specifies where the money for a particular transaction comes from, such as income, savings, loans, or the sale of assets. Notes: If you have multiple sources of funds, please select the one that is recent and primary for your deposit. If you use your own funds to purchase crypto from another person, you should provide SoF of your own funds.Published on 24 Dec 2024Updated on 18 Apr 2026776How do I select the correct network for my crypto withdrawals and deposits?
However, BNB deposits on the BSC network are still supported. BEP20, BSC, and Binance Smart Chain are all referred to as BNB Smart Chain on this platform.Published on 22 Aug 2023Updated on 24 Apr 202621,422Address type upgrade FAQ
However, you can choose to delete it and save it again as an unverified address if you prefer.Published on 26 Aug 2025Updated on 30 Dec 2025859How do I remove my debit or credit card?
OKX web deposit from panel with saved card and remove option Select Remove to confirm.On the app Open your OKX app and go to Deposit. Follow the instructions to select your cash or crypto currency. Select Visa/Mastercard. Select From to see all your available cards. OKX app deposit page with Visa card selected Select Manage, then tap the remove icon next to the card you want to remove. OKX app deposit from panel with saved cards and remove options Select Remove to confirm.Published on 21 Apr 2026Updated on 21 Apr 2026How do I change my verified name?
Tap the edit icon to edit your name Select Confirm to proceed to change your name Fill in your Full name in English and Full name in Korean, then select Save changes to complete your name change. Select save changes once you've filled in your new namePublished on 18 Mar 2026Updated on 20 Apr 202615How do I enable allowlist? (web)
Select the checkbox if you'd like to save the address as verified address to skip future verification and Save to continue making your withdrawal Add new address and save as verified address 6. In the Address book, you can enable the Allowlist only or enable the New address withdrawal lock at the same time Enable allowlist in your address book Note: When the Allowlist is enabled, you can only withdraw funds to addresses in the address book.Published on 14 Aug 2023Updated on 24 Apr 2026418How do I set up indicators on the chart?
To save your settings across sessions, select Template > Save as at the bottom of the panel. To restore defaults, select Template > Reset to default.FAQCan I use indicators on all chart types? Yes, indicators are compatible with all chart types on our platform.Can I modify the existing indicators? Yes, you can modify pre-existing indicators from the Indicators library to create customized versions that match your preferences.Published on 30 Nov 2024Updated on 20 Apr 202615