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How to add personalized messages for custom price alerts?
Below is how you can add personalized messages to your custom price alerts on our platform: Navigate to the chart of the specific asset and select the Alerts option by selecting the bell icon above the trading chart to access the price alerts feature Start by selecting the Alerts option Select Create alerts or select an existing alert you want to edit Proceed to select the alert of your preference or the Create alerts option Set the Price and enter the price point that will trigger the alert ProceedPublished on 6 Feb 2025Updated on 10 Sept 20253How do I check the number of block confirmations? (app)
Block confirmation is an act in that miners add your transaction into blocks (i.e., data blocks) on the blockchain when you deposit or withdraw. It is important as it makes sure the transaction is difficult to alter. When you've made a deposit, your deposit will be processed and verified by the miners. Once your deposit is verified by a miner, the number of block confirmations will be updated from 0 to 1. The more miners verify your transaction, the greater the number of block confirmations is.Published on 22 Aug 2023Updated on 29 Jan 2026603How do I check the number of block confirmations? (web)
Block confirmation is an act in that miners add your transaction into blocks (i.e., data blocks) on the blockchain when you deposit or withdraw. It is important as it makes sure the transaction is difficult to alter. When you've made a deposit, your deposit will be processed and verified by the miners. Once your deposit is verified by a miner, the number of block confirmations will be updated from 0 to 1. The more miners verify your transaction, the greater the number of block confirmations is.Published on 22 Aug 2023Updated on 12 Feb 2026142How do I track the cost price of my spot trades?
On the trading screen, select Settings from the top menu Proceed with the selection of Settings from the pop-up menu On the Trading mode screen, select Spot cost price type Select between Average cost price or Cumulative cost price Select from the available options under the Spot cost price type options The cost price will also be reflected on your K-line Chart and the positions menu. Cost price on the K-line chart Cost price on the positions menuPublished on 5 Sept 2024Updated on 22 Apr 202628How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount.Published on 17 Oct 2024Updated on 1 Jan 2026421What should I do if the other platform didn't receive my withdrawal?
When you withdraw funds from our platform to another platform, the withdrawal goes through three stages: Our platform sends out funds > Block miners confirm > Funds credited to the other platform.Published on 18 Oct 2024Updated on 3 Mar 2026686How do I find the Marketcap feature?
Stay updated: monitor the overall crypto market performance, including price fluctuations and volume trends. Compare assets: view rankings of cryptocurrencies based on market cap, liquidity, and other key metrics. Identify trends: detect bullish or bearish market conditions and adjust your trading strategies accordingly.How do I find the Marketcap feature?Published on 27 Feb 2025Updated on 10 Sept 20256Why hasn't my withdrawal arrived in the account?
Here are the possible reasons:The block hasn't been confirmed by the miners Once you submit the withdrawal request, your funds will be submitted to the blockchain. It requires miners' confirmation before the funds can be credited to your account. The number of confirmations can be different according to different chains, and execution time can vary.Published on 22 Aug 2023Updated on 15 Apr 202620,731Why is there a minimum deposit amount for non-BTC?
If the amount is too small, the funds cannot be aggregated because the address balance may not be sufficient to cover the miner fees for an on-chain transfer. System management: The minimum deposit amount helps the platform manage asset flows better and prevents system strain caused by small deposits. Note: please confirm the minimum deposit amount before making a deposit to ensure smooth transactions.Published on 16 Oct 2024Updated on 3 Sept 202533How do I discover new tokens?
Explore the latest trends in the cryptocurrency market and discover which cryptocurrencies are currently soaring in price. Top losers: the top losers page is an essential tool for learning and growth. It allows you to closely monitor the top tokens that have experienced the largest price losses. This feature will help you identify new potential trends. New listings: this section provides an overview of newly listed tokens to help you stay informed about the latest token releases.Published on 9 Aug 2024Updated on 22 Apr 202655What should I do if I accidentally deposit crypto that OKX doesn't support?
The fee shown on the withdrawal page is paid to cryptocurrency miners. We don't charge fees for untradable asset transactions.Key info of untradable assets1. How to avoid depositing untradable assets to OKX? We support over 300 cryptocurrencies, and still, there are some cryptos not supported by us. If you're unsure if your desired crypto is supported by us, here are some options that you can try: Contact our customer support via OKX Help. Read this article: What are untradable assets?.Published on 26 Sept 2023Updated on 9 Apr 20261,941What is the New User Full Rebate Program?
There is a cap amount for total reward. Please refer to landing page for detailed amount. If your First Qualifying Trade amount exceeds the maximum reward cap, the reward will be capped at the maximum amount. Reward Composition The gift package may include the following reward types, distributed across 7 days according to the daily allocation configuration: Reward Type Description Trading Bonus Can be used for derivatives trading. Profits are withdrawable; principal is not.Published on 16 Mar 2026Updated on 22 Apr 20261What's Options trading?
Implied volatility is derived from market data, along with the volatility cap and floor. Creation Time Options with new expiration date are created at 8:30 UTC. Expiry Time 08:00 (UTC) on the expiration date Settlement Price Time-weighted average price of the index price during the last one hour before expiration. (The snapshot of the index price is taken at 200ms interval) Please refer to option settlement price history.Published on 19 Nov 2024Updated on 20 Apr 202611How do I enable allowlist? (web)
On the web, you can add up to 50 withdrawal addresses to your address book at a time — there's no cap on the total. If you wish to add more than 50, just repeat the process in batches. If you'd like to disable the Allowlist, you can switch it off in your Address book and enter your Two-Factor Authentication (2FA) codes to confirm disable the allowlist. After it's disabled, you're able to withdraw to any new addresses.What's the 30-day verification for the withdrawal from the address book?Published on 14 Aug 2023Updated on 22 Apr 2026417Why is my deposit/withdrawal suspended?
Blocks that do not adhere to the original protocol will be ignored, and miners will always verify the last block according to the old protocol before mining a new block. If I encounter this situation, what should I do?Published on 31 Aug 2023Updated on 26 Jan 20261,004