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Unseen City Shirts - Blue Moon - NFT FAQ
How do I create an OKX Web3 wallet? Creating a wallet is a simple and free process. Here's a video of how you can create one.5. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet.6. How long do I have to claim my Unseen City Shirts – Blue Moon NFT? Each collectible is open for 72 hours. Opens - 29.04 10AM BST Closes - 02.05 9:59AM BST7.Published on 25 Apr 2024Updated on 4 Dec 20252Why do I have to trade on OKX Liquid Marketplace?
Why should I trade on OKX Liquid Marketplace? Our Liquid Marketplace is the most powerful on-demand liquidity network on the market, to give traders the power to run any trading strategy, at any size, at the price they want. It provides liquidity-as-a-service (LaaS) allowing traders to tap into endless liquidity through an execution layer that automates trades and settlements off the order book.Published on 13 Mar 2024Updated on 30 Oct 202516Unseen City Shirts - The Roses and The Bees - NFT FAQ
I have claimed a Rare or Ultra Rare NFT. How can I claim the associated prizes? Once the window to claim your digital collectible has closed, a representative will be in touch via the email address provided within 14 working days. Can I trade or sell my digital collectible? No. The Unseen City Shirt digital collectibles cannot be sold, transferred or traded. What does utility mean?Published on 19 Apr 2024Updated on 8 Sept 202523How do I buy crypto with Google Pay?
How do I add my card to Google Pay? You can refer to the instructions in the official Google Pay support documentation here to add your Visa or Mastercard to Google Wallet.2. Why am I unable to use Google Pay to purchase crypto? Google Pay is supported on Android devices and the web. It’s available to customers who have completed account verification. If you’re using an unsupported device or haven’t verified your account, Google Pay won’t be shown as a payment option.3.Published on 22 July 2025Updated on 4 Feb 20263What should I do if I deposit to the wrong address?
If you have confirmed that the cryptocurrency, network, and token contract are all correct, but the deposit has still not been credited, please try the following.Published on 15 Oct 2024Updated on 12 Feb 2026227What can I do if I trigger risk control?
Why am I still asked to submit additional materials after my initial submission? Our team may find subsequent issues when verifying your transaction and the submitted information. This requires additional clarification, so we need you to submit more materials.6. How will I be notified once the restrictions have been removed? Our team will reach out to you via email and the OKX App. You can check the update in the OKX app by going to P2P Trading > Profile > Account Restriction Dispute.7.Published on 13 Sept 2023Updated on 26 Jan 20261,744How do I turn on Hedge mode?
In highly volatile markets, price movements can be unpredictable, and having opposing positions can help offset potential losses. This is particularly useful for traders who want to protect their investments while still participating in market fluctuations. Allows you to open long and short positions on the same contract: Hedge mode lets traders open both long and short positions simultaneously.Published on 7 May 2025Updated on 10 Sept 20258Travel Rule FAQ
Your deposit will then be credited to your account after you have provided the supplementary information.4. What happens under the Travel Rule if I don't fill in the originator information for my deposit? Depending on your local law and regulations, your deposit may remain locked until you provide the information required of the person who sent you the fund.5. Why is my deposit under Travel Rule review? OKX will mark transactions for review from time to time.Published on 20 July 2023Updated on 5 Feb 2026796What's OKX P2P trading reviews feature?
It empowers users to make informed choices regarding their trading partners.How can I leave feedback?Published on 17 July 2023Updated on 28 Aug 2025127What should I do if I forget to fill in tag/memo?
Learn more: Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos? If you're having issues with your tag/memo, click the button below. Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.Published on 15 Oct 2024Updated on 2 Mar 2026109How do I authorize a new device when I log in?
For more details on facial recognition failures, please refer to What should I do if facial recognition fails?Device verification When you request device verification, you'll need to open the OKX app on one of your authorized devices. We'll send you a message there. Open it to review new login info and confirm or cancel authorization.Published on 31 Aug 2023Updated on 12 Feb 202613,584How do I access cryptocurrency derivative products in Australia?
How can I access crypto derivatives? OKX Australia Financial Pty Ltd only offers crypto derivatives and margin services to 'wholesale clients' as defined under the Corporations Act 2001 (Cth). Terms such as 'wholesale', 'professional' and 'sophisticated' are used to describe clients who meet certain criteria, such as having significant wealth or relevant investment experience, allowing them to be treated as 'wholesale clients' (and differently from 'retail clients').Published on 20 Mar 2024Updated on 17 Nov 202520What's a dusting attack?
This only works with centralized exchanges, where you have to go through identity verification to open an account. Once the attacker learns who you are, they can target you with phishing, extortion, and other crypto scams. In other words, the dust attack itself is not an attack. It's more like setting the stage for an attack — the first step in setting up a greater crypto scam.How do scammers know my wallet address? Most blockchain transaction data is publicly available.Published on 4 Oct 2024Updated on 3 Mar 202613How do I buy crypto with Apple Pay?
This feature is currently available only to Australia, European Union (EU) and United Arab Emirates (UAE) residents who have completed account verification. Please note that access also depends on the device and country supported by Apple Pay, and may differ from your verified country of residence with us. Apple Pay isn't supported on web or Android devices at this time.How do I buy crypto with Apple Pay? For the best experience, please add your card directly through the Apple Wallet app.Published on 2 July 2025Updated on 2 Mar 20265P2P sell crypto FAQ
How do I receive a payment for P2P sell order? The buyer will make a payment accordingly to the settings of your receiving account. After the payment is completed, the order is marked as Buyer has paid. Check your receiving account for the payment and if the name of the person who paid you is correct. Make sure you received the money from an account with the same name as on the OKX platform. It's risky to receive payment from a third-party account.Published on 1 Sept 2023Updated on 3 Mar 20261,105