All
FAQ
Announcements
Product documents
What's demo trading and how do I use it?
What's demo trading? Demo trading, commonly referred to as crypto paper trading, provides users with a simulated trading environment where they can practice trading cryptocurrencies without the involvement of real money. Essentially a form of practice trading, demo trading allows users to engage in simulated transactions that closely mirror real-world market conditions.Published on Dec 12, 2023Updated on Apr 18, 2026994How do I level up my trades with Mizar?
Learn more on how you can create your OKX API key and how to connect it to the Mizar bot by reading about it here.Published on Mar 28, 2024Updated on Jan 2, 20265What's Jumpstart and how do I earn from it?
What's Jumpstart? Jumpstart functions like a launchpad for new cryptocurrency projects. Imagine getting a chance to buy shares in a promising startup before it goes public. With it, you can earn new token rewards and get early access to high-quality blockchain projects handpicked by our team. It's your ticket to be among the first to deposit in the next possible big thing in crypto.Published on Jul 17, 2024Updated on Nov 28, 202538How do I safeguard my Web3 wallet from fraudsters?
Learn more about the TRON wallet multi-signature scams here.Published on Dec 13, 2023Updated on Jan 27, 20261,002OKX x McLaren: Digital Collectibles FAQs
Once you redeem a Rare or Ultra-Rare collectible, your collectible will be replaced with one which says ‘utility claimed’. This NFT is tradable, but the utility will no longer be redeemable. Physical prizes will be shipped via DHL, you will receive shipping updates via text. If you win an experience you will be contacted via email (nftwinners@okx.com).How do I know what rarity my digital collectible is?Published on Jun 5, 2024Updated on Sep 8, 20256Common scam tactics
Impersonation Scam Some of the scammers will pretend to be from official organizations, using fake documents and logos to seem trustworthy. They offer services like tax help or legal advice, asking for fees or personal details. Sometimes, they even use threats to scare people into giving them what they want. They might ask for personal info, bank details, or money.Published on Sep 28, 2023Updated on Apr 24, 20262,653What documents are accepted as proof of sources of funds from decentralized finance?
This guide explores the key records typically recognized to demonstrate the origin of funds in the decentralized ecosystem.What are the commonly accepted proof types for the source of funds from decentralized finance?Regular users Statements from an exchange platform. Bank statement showing receipt of funds from exchange. Transaction receipts from decentralized exchanges showing funds swapped or obtained. Note: have to be issued within 3 months.Published on Nov 12, 2024Updated on Feb 9, 202653Passkey FAQ
With Bluetooth enabled on both devices, scan the QR code from your old device to authorize and complete the setup.3. I updated to iOS 18 but can't create a passkey. What should I do? If you're unable to create or use a passkey after upgrading to iOS 18, it's possible that the built-in Passwords app on your Apple device was deleted or is not functioning properly.Published on Mar 19, 2025Updated on Mar 4, 2026121World Cup VIP Exclusive Gift Set FAQ
Riding the excitement of the World Cup, OKX is rewarding our VIP users with an exclusive gift set. The gift set contains an OKX limited-edition Mini Soccer ball, football jersey with personalized name and number on the back, among other items.How can I get the World Cup VIP Exclusive Gift Set? A snapshot will be taken on March 25, 2026, at 10:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a World Cup VIP Exclusive gift set.Published on Dec 19, 2025Updated on Apr 21, 2026317Trading Bot Marketplace FAQ
By providing an accessible entry point for beginners and advanced tools for seasoned traders, we continue to innovate in the dynamic world of cryptocurrency trading.Published on Jun 13, 2024Updated on Jan 2, 202652What's OKX Web3 wallet?
Select your preferred back up method accordingly Learn more about how you can back up your wallet with third-party cloud here. Manually back up: write it down on paper, and store the copies in secure physical locations. Always securely back up your wallet's seed phrase or private key—once lost, it cannot be recovered. Additionally, keep your seed phrase safe, as anyone who gains access to it will have full control over your wallet. Learn more on how you can manually back up your wallet here.Published on Sep 5, 2023Updated on Mar 12, 2026101,477How to withdraw, trade and stake WLD tokens on OKX wallet?
Learn more about it here.Published on Jul 28, 2023Updated on Feb 12, 2026103EVM Inscription Tool FAQ
Here is a simple guide about how to use the EVM chain inscription tool: You can create an inscription via below entry point Go to Wallet and select Dashboard, find the inscription banner Go to Wallet and select Dashboard, then select Toolkit and Inscription Center Open the inscription page Select your preferred network in the Select network field Select your preferred text mode: Single-text mode: if you would like to inscribe the same content multiple times.Published on Dec 15, 2023Updated on Dec 18, 202523What's Dual Investment and how do I use its auto-renewal?
Let's say you have BTC or USDT in your portfolio. If you hold USDT, you can buy BTC when its price is low. Or if you hold BTC, you might sell it at a high price for USDT. Here's how to achieve this with Dual Investment: Select your strategy: choose whether you want to buy low or sell high. Choose your target price: select the target price you're comfortable with. Wait and watch: Here's what you'll get on the expiration date if your target is met.Published on Nov 7, 2023Updated on Apr 12, 20261,540What's a private key/seed phrase?
Example on the web: import via seed phrase Example on the app: import via private key If you'd would like to know more about how to manage your OKX wallet, you're welcome to visit here. Visit OKX wallet FAQ or contact our customer support for further assistance.Published on Aug 24, 2023Updated on Apr 22, 20262,900