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How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on Aug 2, 2023Updated on Feb 11, 2026135How do I verify my wallet address?
Note: Other wallet connections are currently not supported on the OKX SG App, please use the Web: https://my.okx.com/en-sg Continue to connect your wallet You can choose to connect via OKX wallet extension You can also choose to connect via other methods If you choose to connect your wallet via WalletConnect, you can scan the QR code or select All Wallets to pick the wallet that you are using.Published on Jun 24, 2025Updated on Nov 17, 20253What are the cryptoassets that are listed on OKX in France?
Arbitrum ASTR Astar ATOM Cosmos AVAX Avalanche AXS Axie Infinity BADGER Badger DAO BAL Balancer BAND Band Protocol BAT Basic Attention Token BCH Bitcoin Cash BICO Biconomy BLUR Blur BNB BNB BNT Bancor Network BONK Bonk BSV Bitcoin SV BTC Bitcoin BTT BitTorrent CEL Celsius Network CELR Celer Network CFG Centrifuge CHZ Chiliz COMP Compound CQT Covalent CRO Crypto.com CRV Curve Finance CSPR Casper Network CVC Civic CVX Convex Finance DAI Dai DOGE Dogecoin DOT Polkadot DYDX dYdX EGLD Elrond ENJ Enjin Coin ENSPublished on Mar 18, 2024Updated on Feb 9, 20262What limits are there for futures copy trading?
BTC-USDT, ETH-USDT, XRP-USDT, SOL-USDT 100,000,000 DOGE-USDT 20,000,000 ADA-USDT, LTC-USDT, AVAX-USDT, BNB-USDT, LINK-USDT, SHIB-USDT, AAVE-USDT, PEPE-USDT, SUI-USDT, HYPE-USDT 10,000,000 ETC-USDT, DOT-USDT, BCH-USDT, FIL-USDT, NEAR-USDT, OP-USDT, TRX-USDT, UNI-USDT, CRV-USDT, XLM-USDT, ARB-USDT, WLD-USDT, TON-USDT, HBAR-USDT, WIF-USDT, ONDO-USDT, PENGU-USDT, TRUMP-USDT, XAUT-USDT, PUMP-USDT, WLFI-USDT 2,500,000 APE-USDT, APT-USDT, ATOM-USDT, DYDX-USDT, GALA-USDT, SAND-USDT, ALGO-USDT, CFX-USDT, ENS-USDTPublished on Oct 31, 2023Updated on Mar 10, 2026253What limits are there for spot copy trading?
DOGE-USDT, SOL-USDT, SUI-USDT, PEPE-USDT 10,000,000 TRX-USDT, ARB-USDT, OP-USDT, FIL-USDT, STETH-USDT, ETC-USDT, APT-USDT, SHIB-USDT, ADA-USDT, LINK-USDT, DOT-USDT, XLM-USDT, UNI-USDT, OKB-USDT, AVAX-USDT, BNB-USDT, AAVE-USDT, HBAR-USDT, WLD-USDT, LDO-USDT, NEAR-USDT, XAUT-USDT, TON-USDT, BONK-USDT, WIF-USDT, TRUMP-USDT, PI-USDT, BABY-USDT, JITOSOL-USDT, WLFI-USDT, LINEA-USDT 2,500,000 BCH-USDT, DAI-USDT, CFX-USDT, ATOM-USDT, APE-USDT, CRV-USDT, STX-USDT, ICP-USDT, ALGO-USDT, ORDI-USDT, PEOPLE-USDT, ENS-USDTPublished on Oct 30, 2023Updated on Mar 10, 2026126How do I enable allowlist? (app)
When you choose to verify an address in the withdrawal address book, it will be verified for 30 days by default. Select Change verification period to verify the address permanently. 30 days (default): Withdrawals to this address within 30 days will not require additional verification. When an address is verified for 30 days, withdrawals have to be made within 30 days to maintain its verified status.Published on Aug 14, 2023Updated on Apr 17, 20261,915Introducing USD deposits and withdrawals
Cumulative Withdrawal USD Domestic Wire transfer $50 Individuals: $500,000 Daily (max 3 times per day) $1,000,000 per 30 days Institutions: $10,000,000 Daily Unlimited per 30 days Individuals: $500,000 Daily (max 3 times per day) $1,000,000 per 30 days Institutions: $10,000,000 Daily Unlimited per 30 days Bank transfer (ACH) $1 Individuals: Varies by users (Please refer to your deposit page) Institutions: N/A Individuals: Varies by users (Please refer to your withdrawal page) Institutions: N/A NotePublished on Feb 14, 2025Updated on Mar 3, 202613How do I enable allowlist? (web)
After it's disabled, you're able to withdraw to any new addresses.What's the 30-day verification for the withdrawal from the address book? When an address is verified for 30 days, withdrawals have to be made within 30 days to maintain its verified status. If no withdrawal is made, its verification will expire and future withdrawals to this address will require security verification. If a withdrawal is made, the expiry date will be extended to 30 days after the latest withdrawal date.Published on Aug 14, 2023Updated on Apr 22, 2026417Affiliate FAQ
Kindly refer to: https://www.okx.com/docs-v5/en/#affiliate-rest-apiPublished on Dec 4, 2024Updated on Apr 6, 2026723Community Feedback Program Terms & Conditions
Gold: More than 30 valid feedback submissions, 100 USDT. As an additional benefit, participants will be thanked in the Community Channel for their contributions. Participants will share their feedback within a 30-day period. Rewards will be evaluated for validity after the 30-day feedback sharing period. The rewards earned based on the number of valid feedback will be sent in USDT to the users' OKX BR accounts within 30 days after the program ends.Published on Jul 9, 2024Updated on Nov 17, 20251What are the rules for P2P order cancellation?
You'll be banned for 15 minutes, 30 minutes, 1 hour, 4 hours, or all day. It'll be cleared at 00:00 on the same day. Trigger Restriction Duration 1st time The number of cancellations reaches the upper limit of the day.Published on Aug 16, 2023Updated on Apr 21, 20261,781How do I manage my wallet? (app)
You can insert your wallet address/ENS domain name to add your watch-only wallet into your OKX wallet. Select wallet to add a watch-only wallet Compared with the blockchain browser, the advantage of watch-only wallet is: Multiple watch-only wallets can be added at the same time for easy tracking Multiple networks are aggregated in the same wallet without switching browsers of different networks.Published on Aug 22, 2023Updated on Apr 22, 20262,011OKX x McLaren NFT Sweepstakes Terms & Conditions
GS tickets, paddock tour, driver meet-and-greet (+$1,000 for flights + accommodations) 2 £1,600 / $2,025 Cobranded cap 30 £35 / $45 14 MTC Tour 10 £95 / $120 Cobranded cap 30 £35 / $45 15 Signed cap 5 £40 / $50 Cobranded cap 30 £35 / $45 16 Signed cap 5 £40 / $50 Cobranded cap 30 £35 / $45 17 Signed overalls 1 £80 / $100 Replica Cap 27 £43 / $54 18 Signed cap 5 £40 / $50 Cobranded cap 30 £35 / $45 19 Signed cap 5 £40 / $50 Cobranded cap 30 £35 / $45 20 2 McLaren Paddock Club tickets for a race inPublished on Apr 25, 2024Updated on Sep 8, 2025607Trading Fee Rules FAQ
For example, if a user’s last 30-day spot trading volume is 10,000,000 USD (meeting VIP 2), the total trading volume for perpetual and expiry futures in the last 30 days is 200,000,000 USD (meeting VIP 3), the last 30-day options trading volume is 5,000,000 USD (meeting VIP 1), the last 30-day spreads trading volume is 150,000,000 USD (meeting VIP 2), and the asset amount is 5,000,000 USD (meeting VIP 4), then the user enjoys the VIP 4 fee level, and all trading across instruments can enjoy the VIPPublished on Mar 22, 2024Updated on Apr 15, 20261,081What's the P2P Merchant Program?
Before applying, make sure you meet all of the following requirements: Complete identity verification Meet the minimum number of completed orders Account registered for more than 30 days Meet the required order completion rate Next, our team will thoroughly check the account for compliance with security rules and requirements for statistics and trading behavior to see if you're a good fit.How do I apply and become a Diamond Merchant?Published on Sep 5, 2023Updated on Feb 25, 2026609