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During the program, any changes or updates made by OKX BR will be communicated to participants through official social media accounts. Participants in the program are considered to have accepted the program conditions. Please read all conditions carefully and ensure that you meet the requirements for participant profiles shared in the announcement before joining the program.Published on Jul 9, 2024Updated on May 29, 20261How do I avoid scams from off-site communication in P2P transactions?
Once a buyer places an order, they push for off-platform communication—commonly through WhatsApp, Telegram or Zalo. They then demand extra payments outside our platform, cancel the trade after receiving the cash, and move the USDT elsewhere—leaving the buyer with neither their crypto nor a refund.What are some of the warning signs to look for? Requests to move conversation to WhatsApp, Telegram, or other platforms. Fake “OKX Support” emails or messages.Published on Sep 11, 2025Updated on May 29, 202617What can help prevent P2P crypto scams and protect my assets?
Keep your communications strictly on our platform only: refrain from employing external communication platforms such as Telegram, WhatsApp, Discord, etc, to communicate with your buyer or seller. Conversations held on our platform offer you greater security and safeguard your rights effectively. Learn more about your transaction rules here. Don't be intimidated by scare tactics: don't be alarmed by the scare tactics employed by scammers.Published on Sep 2, 2023Updated on May 29, 20261,466How do I analyze the DEX label?
Community takeover Taken over by the community; the project has been taken over by the community. DEX Screener Paid This token has received the following paid services: accelerated promotion, updated token information, paid advertising.Published on Jan 28, 2025Updated on May 29, 202656Does OKX Marketplace charge fees?
Connect with the community: Engage with our vibrant community of artists, collectors, and enthusiasts. Explore their creations and share your own. Trade with confidence: Rest assured that your NFTs are trading on a secure and reputable platform.Why is the OKX Marketplace different? In the competitive world of NFT marketplaces, OKX Marketplace stands out as a platform that prioritizes the needs of its users.Published on Oct 14, 2023Updated on May 29, 202622How do I share order parameters?
Whether you want to communicate your trading strategies, discuss market trends, or seek feedback from others, we provide a seamless way to share your order details securely and efficiently. This eliminates the need for manual explanations, ensuring accuracy and clarity in trading discussions.Published on May 7, 2025Updated on May 29, 20264What's Jumpstart and how do I earn from it?
Community engagement: join a community of like-minded contributors and enthusiasts, sharing insights and staying updated with the latest trends in the blockchain space. Liquidity options: after the token sale, trade the newly acquired tokens on the exchange, offering liquidity and potential profit-taking opportunities. Regulatory compliance: participate in a platform that adheres to regulatory standards, ensuring a compliant and transparent process.When does Jumpstart launch projects?Published on Jul 17, 2024Updated on May 29, 202638What should I do during or after a scam?
On the app: head to Menu > Profile & Settings > Security > Community safety > Report scam or suspicious activity Example of where you can report the scam on the app On the web: go to Security → Community Safety → Report scam or suspicious activity. Example of where you can report the scam on the web Or you can easily reach out to our customer service via our Help bot on the Support center page.Published on Mar 11, 2024Updated on May 29, 2026773Affiliate activity portal - join page enhancement
This update makes it easy for you, an affiliate, to share ongoing campaigns with your community. How can an affiliate use this new feature? Simply follow the steps below: Look for an ongoing activity on the Affiliate Portal Tick the checkbox beside "Promote activity on Join page.Published on Jun 8, 2023Updated on May 29, 2026221How do I turn on the order sharing feature?
Order sharing allows you to easily share your limited orders with your followers or community. Instead of manually typing out order details, you can quickly share all the parameters through a simple link, making the process seamless and efficient.Published on Jan 14, 2025Updated on May 29, 202610What's the multisig scam?
Stay informed Regularly update yourself with the latest security tips and information from trusted crypto communities and sources. For more info on this topic, visit here.Published on Aug 20, 2024Updated on May 29, 2026105What's the Verification Ads feature?
For buy ads, there's no option to set requirements — merchants can communicate them directly to the seller via IM chat. Select verification requirements Review and publish: carefully review all ad details before you proceed to publish. Once everything checks out, post your ad. Our P2P platform will make it visible in the marketplace with the verification tag.How does the verification process work?Published on Jul 26, 2024Updated on May 29, 202659Trading Bot Marketplace FAQ
Community engagement: strategists can receive feedback from users, helping them refine and improve their trading algorithms.Why is the the trading bot marketplace important for OKX? The Trading Bot Marketplace is crucial for several reasons: Simplicity and ease of use: the marketplace demystifies crypto trading, making it approachable for beginners who might find manual trading complex.Published on Jun 13, 2024Updated on May 29, 202652What should I do if my withdrawal was sent to the wrong user ID (UID)?
If the user agrees, we’ll facilitate communication and the return process. If the recipient doesn’t respond or refuses, we can’t forcefully retrieve the funds.How do I avoid this in the future? Always double-check the UID or withdrawal address before confirming a transfer. Consider using the Address Book feature in your OKX account to save frequently used addresses safely. Enable security reminders and confirmations in your account settings to reduce mistakes.Published on Oct 13, 2025Updated on May 29, 202622What are the cryptoassets that are listed on OKX in the UK?
Reflecting our ongoing effort to meet the demands and expectations of our community. Please note that this list was drafted on May 14, 2024. We'll continue to list and delist tokens on an ongoing basis.Published on May 15, 2024Updated on May 29, 202623