All
FAQ
Announcements
Product documents
Crypto gift FAQ
Select the Open gift option to load the gift If a user sends you a gift code, head to the Product Page > Gifts, select the “+” symbol and then select Open gifts. After that, enter the code to open the gift. Insert the received code and select Open gift to receive itTerms and Conditions Both sending and receiving gifts require identity verification. Gifts are valid for 7 days. If not redeemed within 7 days, the gifts will be returned to the sender's account.Published on Sep 26, 2024Updated on Apr 21, 20261,101How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on Aug 2, 2023Updated on Feb 11, 2026135World Cup VIP Exclusive Gift Set FAQ
By participating in the Promotion, you consent to the processing and sharing of your name and postal address with OKX solely for the purpose of arranging and delivering of the Gift Set. You understand that your personal data will be used only for this purpose, will not be used for marketing, and will not be shared with any other third parties.Published on Dec 19, 2025Updated on Apr 21, 2026316OKX Valentine's day crypto gift - terms and conditions (SEA region)
Only the first crypto gift recipient that claimed the gift from the same invitor and met the task requirements is eligible to receive the gift. Eligible crypto gift recipients must collect the gift within the campaign period. Otherwise the gift would expire.Published on Feb 13, 2025Updated on Feb 9, 20261How do I buy crypto with a third-party channel in Australia?
Then select your preferred third-party channel in the Payment method before selecting Preview order. Insert the AUD amount and select your preferred third-party channel to buy crypto If you select the crypto that is not supported by your preferred third-party channel, you're required to purchase the USDT from your selected third-party channel first. Then, our platform will convert the USDT to your desired crypto.Published on Oct 25, 2024Updated on Nov 17, 20252OKX Web3 wallet customer review reward from Sourceforge terms and conditions
This promotion is on a first-come, first-served basis, and a maximum of 150 eligible participants will each receive the Gift. Limit one (1) gift per recipient. Sub-accounts will not be eligible to participate or receive any rewards. Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of Gift are the sole responsibility of the individual Gift recipient.Published on Aug 7, 2023Updated on Aug 28, 202555OKX customer review reward from Sourceforge terms and conditions
This promotion is on a first-come, first-served basis, and a maximum of 50 eligible participants will each receive the Gift. Limit one (1) gift per recipient. Sub-accounts will not be eligible to participate or receive any rewards. Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of Gift are the sole responsibility of the individual Gift recipient.Published on Aug 7, 2023Updated on Oct 8, 202587Valentine's Day Referral at OKX - terms and conditions
Only the first 5 crypto gift recipients that claimed the gift from the same invitor and met the task requirements are eligible to receive the gift. Eligible crypto gift recipients must collect the gift within the campaign period. Otherwise the gift would expire.Published on Feb 13, 2025Updated on Feb 9, 202615Official Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
Additional Requirements: Limit (1) Gift per recipient per individual race (first-tier of the Promotion) and per year end commemorative event (second-tier of Promotion). Sub-accounts will not be eligible to participate or receive any rewards. Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of Gift are the sole responsibility of the individual Gift recipient.Published on Jul 19, 2024Updated on Feb 9, 20261How to claim my RL OKXclusive Pass?
All Participants will win a Gift but no particular Gift is guaranteed. This promotion is on a first-come, first-served basis, and a maximum of 10,000 NFTs are available. Limit seven (7) Gifts per NFT holder. Any and all applicable taxes and all fees and additional expenses, including connection, installation, travel, and/or service costs, related to acceptance and use of Gift are the sole responsibility of the individual Gift recipient.Published on Apr 5, 2023Updated on Sep 12, 202539How do I safeguard my Web3 wallet from fraudsters?
Use legitimate services only: avoid clicking on falsely advertised links for gift cards, fuel cards, recharge cards, etc., especially those offering redirection services. For legitimate recharge services, please use the recipient's provided address to prevent financial losses.What should I do if my wallet is compromised?Published on Dec 13, 2023Updated on Jan 27, 20261,000How to get started with Savings Starter?
Limit one (1) gift per recipient. Sub-accounts will not be eligible to participate or receive any rewards. Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of gift are the sole responsibility of the individual gift recipient. By subscribing to Savings Starter, you agree that your funds will be automatically transferred to your Simple Earn when the 3-day term expires.Published on Sep 5, 2023Updated on Feb 9, 20262,388Common scam tactics
Crypto gift scams One of the latest tactics involves scammers using "gifts" or "bonus events" to deceive users into transferring funds. These scams may appear as legitimate opportunities to learn about trading or participate in exclusive promotions. However, the end goal is always the same: to gain unauthorized access to your funds.Published on Sep 28, 2023Updated on Feb 6, 20262,649What are Source of Funds (SoF) and Source of Wealth (SoW)?
Will/Testament Must be officially certified Grant of probate Must be an official court document Distribution Statement Shows inheritance amount Tax Statement Shows inheritance amount received Bank Statement Shows inheritance transfer Gift Letter Must be notarized Transfer Record Must show transfer history Others Must show the transfer of assets (as part of an inheritance or gift) Government benefits Benefits Statement Issued within the last 3 months Provider Letter Shows confirmed benefit amountPublished on Dec 24, 2024Updated on Apr 18, 2026767What is the New User Full Rebate Program?
Gift Package Amount Your gift package amount equals 100% of your First Qualifying Trade, calculated in USDT equivalent at the time of the trade. There is a cap amount for total reward. Please refer to landing page for detailed amount. If your First Qualifying Trade amount exceeds the maximum reward cap, the reward will be capped at the maximum amount.Published on Mar 16, 2026Updated on Apr 20, 20261