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Why is my OKX app not working?
This guide explains common causes and practical solutions to help you restore access quickly.Why is my OKX app not working? There are several reasons why the app may stop working or crash.Published on Mar 16, 2026Updated on Apr 6, 20267How does insufficient permissions for TRON wallet addresses work?
Below are how you can work around it: You may check if you have permission for the TRON wallet address by searching for the wallet address here. You need to crosscheck if your account has owner or active permissions. If your address doesn't have permission, kindly update the owner permissions to regain full access to the wallet. The outcome of the TRON wallet address search To learn more about other Risk Fraud topics, visit here.Published on Aug 20, 2024Updated on Oct 15, 2025219My phone isn't working, what should I do?
If your mobile phone isn't working properly, or you've lost access to it, or you can't get SMS codes, try the following:My SMS codes aren’t working on OKX Try these fixes first to check if you can get codes working again: Automate your mobile phone time.Published on Aug 1, 2024Updated on Jan 27, 20267How does the V3 liquidity pools work on OKX DeFi?
An LP can still exit the pool at any time; however, the rewards work slightly differently. There are pool fee tiers, which range from 0.05% to 1%, and determine the rewards paid to the LPs for adding liquidity. However, if the price moves outside the range at which the LP specified, they'll stop earning rewards. This means that the v3 model requires more of an actively managed approach from LPs who are dealing with volatile tokens.Published on May 14, 2024Updated on Sep 12, 202525How does futures spread trading work on OKX Liquid Marketplace?
For more details, visit here.Published on Mar 13, 2024Updated on Sep 10, 20256My mobile phone isn't working, what should I do?
If your mobile phone isn't working properly, or you've lost access to it, or you can't get SMS codes, try the following:My SMS codes aren’t working on OKX Try these fixes first to check if you can get codes working again: Automate your mobile phone time.Published on Aug 22, 2023Updated on Jan 27, 2026465My authenticator app isn't working, what should I do?
If your authenticator app isn't working properly or you've lost access to it, try the following.My authenticator codes aren't working on OKX Try these fixes first to check if you can get your app working again: Sync your authenticator app time. For example, authenticator app has this feature under Settings > Time correction for codes > Sync now. Automate your mobile phone time.Published on Aug 11, 2023Updated on Feb 9, 20262,029How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
To estimate Grid Profits for the order group shown: Assume the same notional for buy and sell For calculation purposes, we align the quantity on both sides of the trade using the executed sell amount, which is 0.00005216 BTC.Published on Jun 20, 2025Updated on Nov 26, 202556Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
In this article, we'll explain how we use zk-STARK to protect user privacy while proving our solvency.Before we continue, it's helpful to understand some basic ZKP terms, like Circuit, Merkle Tree, and Commitments. For beginners, there are many resources available to help you get started. For advanced users, you may refer to the MOOC Course and the academic monograph.How does zk-STARK work? We create a Merkle tree using the hash of each user's account as the leaves.Published on Oct 21, 2024Updated on Feb 11, 202692Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
In this article, we'll introduce how it works and explain the general mathematical concept, but if you're interested in diving deeper, start here or here.How does it work? *Execution trace table and Merkle tree constructed for zk-STARK PoR* 1.Published on May 10, 2023Updated on Sep 8, 2025179What are the most commonly used DApps?
If you have any questions while using OKX Wallet, feel free to contact us at any time.Published on Nov 15, 2022Updated on Feb 12, 2026462How do I use the SKDJ indicator?
This makes it especially useful for detecting short-term momentum and evaluating medium-term trend changes more clearly.How does the SKDJ indicator work? Like the KDJ indicator, SKDJ displays two lines on the chart: K line: represents the percentage of the current price relative to the highest price over a specific period. D line: represents the simple moving average of K.Published on Jun 22, 2025Updated on Mar 26, 20266How do I use Trading bonus?
How can I use Trading bonus? You can get trading bonus through various promotions. Find out how to obtain it as below: On the app: select Homepage > Menu > Reward Center > Trading bonus On the web: select More > Reward Center > Trading bonus Select Trading bonus once you're on the Reward Center pageDo I have to activate Trading bonus? The funds of Trading bonus vouchers in the Reward Center need to be activated before use.Published on Mar 8, 2024Updated on Apr 17, 20261,174How do I use OKX NFT?
On your OKX Wallet homepage, select More > NFT > Tap the Profile icon > NFT orders.Published on Aug 22, 2023Updated on Apr 16, 20265,153How do I use Dual Investment?
To learn more, please refer to the article: What's Dual Investment and how do I use its auto-renewal?How do I check the transaction history of Dual Investment? App: Open the OKX app, go to Assets > Explore > Dual Investment > Dual Investment orders > Note: It can be located through Assets > Structured (under Allocation Section) > History if users have active subscriptions for dual investment crypto pairs Web: Log in to your account at okx.com and go to Grow > Dual Investment > My EarnFAQ1.Published on Aug 18, 2023Updated on Apr 9, 202665