Why do I need to complete an identity re-verification during the service update? (LATAM)
Upload your document: provide your valid national ID document (DNI, cédula, DUI, or passport, depending on your country). Make sure the document you use matches your country of residence. Facial verification: complete facial recognition with a live selfie.FAQ1. Why am I being asked to verify my identity again if I have already completed identity verification?
Published on Apr 23, 2026Updated on Apr 23, 2026FAQ
