- How do I submit my proof of address (POA)?Published on Sep 5, 2023Updated on May 29, 2026866
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Jun 4, 202613,997
- How do I link an authenticator app?Published on Aug 29, 2023Updated on May 29, 202616,523
- What is sub-account?Published on Aug 22, 2023Updated on May 29, 20261,864
- How do I close my account? (web)Published on Aug 22, 2023Updated on Jun 12, 2026466
- How do I close my account? (app)Published on Aug 22, 2023Updated on Jun 12, 2026899
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on May 29, 2026406
- How do I freeze my account? (App)Published on Aug 22, 2023Updated on Jun 5, 2026371
- My mobile phone isn't working, what should I do?Published on Aug 22, 2023Updated on May 29, 2026468
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on May 29, 2026394
- How do I migrate my email address or phone number to another account? (app)Published on Aug 22, 2023Updated on May 29, 2026596
- How do I change my login password?Published on Aug 22, 2023Updated on Jun 5, 202619,734
- How do I update my login password?Published on Aug 22, 2023Updated on Jun 2, 202630
- How do I transfer/deposit crypto with my sub-accounts?Published on Aug 22, 2023Updated on May 29, 20268,121
- I haven't received the verification codePublished on Aug 16, 2023Updated on Jun 11, 202633,284