All
FAQ
Announcements
Product documents
How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees...Published on Oct 17, 2024Updated on Jan 1, 2026420How long does it take to complete my identity verification?
OKX verifies your identity to keep both your account and the exchange safe. Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here....Published on Apr 6, 2026Updated on Apr 15, 2026How do I use the Account long/short ratio indicator?
What's the Account long/short ratio indicator? The Account long/short ratio indicator visualises the ratio of accounts with net long positions to those with net short positions. This is a sentiment analysis indicator. An indicator featuring a high long-short ratio signifies positive expectations among investors. The display of Account long/short ratio indicatorHow do I turn on the Account long/short ratio indicator?Published on May 16, 2024Updated on Feb 12, 202619How do I use the Top account long/short ratio indicator?
Long/short ratio (Accounts) ratio is calculated as accounts with net long positions/ accounts with net short positions. The display of Top account long/short ratio indicatorHow do I turn on the Top account long/short ratio indicator?Published on May 16, 2024Updated on Nov 12, 202521How do I use the Top position long/short ratio indicator?
What's the Top position long/short ratio indicator? The Top position long/short ratio indicator visualises the ratio of total long position value to total short position value among the top 5% of traders with the largest open position value. When long positions exceed short ones, it indicates investor optimism and confidence in the market's growth among the top 5% of traders with the largest open position value. This suggests a bullish sentiment.Published on May 16, 2024Updated on Sep 10, 202516How do I turn on Hedge mode?
For example, if a trader holds a long-term long position but expects short-term price drops, they can open a short position to cover potential losses. This ensures they remain profitable or minimize downside risks while keeping their long-term investment intact.How do I enable hedge mode?Published on May 7, 2025Updated on Mar 24, 20268How can I do derivatives trading with the Jupyter Notebook?
In long/short mode, Long and short positions of a certain contract will be independent from each other and need to be closed separately. When you place orders via Place order, the request parameter posSide is mandatory. Valid values are long or short.Published on Sep 28, 2023Updated on Feb 12, 2026197How do I trade smart with the right leverage?
Accumulated losses: Over the long term, a high leverage can lead to an accumulation of losses, which will affect your long-term performance.How do I decrease my leverage?Option 1 When creating a new trade, enter the Copy trading > Market board and select a trader to copy Select Copy now > Advanced settings > Contract settings > Leverage Note: recommend setting the leverage for all futures to 20x or lower.Published on Aug 8, 2023Updated on Feb 9, 20261,031How do I trade perpetual futures on OKX?
After entering order details, you can select Buy (Long) to enter a long contract (i.e., to buy BTC) or select Sell (Short) if you'd like to open a short position (i.e., to sell BTC). For example, you can set up a limit order of 44,120 USDT and open a long position for “BTCUSDT Perp” with your desired BTC amount. (Optional) Set up the order with TP/SL: before you select Buy (Long) or Sell (Short), you can also select either Take profit or Stop loss.Published on Mar 25, 2024Updated on Apr 18, 2026130How do I use the liquidation price calculator?
Select %Calculator located beneath the Buy (long) [crypto] Kickstart your calculation process Make sure you're in the PnL section on the pop-up and select Margin Buy or Margin Sell Select your type of margins Select the Margin mode Margin mode has to be selected to proceed to the calculation phase Insert your Leverage, Entry Price, Exit Price, and Amount Fill up the necessary details before proceeding to calculate the required margin, P&L, and P&L ratio Select Calculate for the result Calculate thePublished on Jul 3, 2024Updated on Apr 16, 202639How do I update my login password?
Self-service tool For quick access, click the button below:On the appI remember my login password Open your OKX app and select Menu Open Menu page Select Profile and settings, find Security, and select Login password under the Authentication methods section Fill in the information below and confirm: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Complete the Security authentication (such as Phone / Email authenticationPublished on Aug 22, 2023Updated on Oct 15, 202529How do I add OKX widget on my phone?
Options may vary depending on the widget type Select the trading pair that you want to feature Select Done after the edits If you want to remove a lock screen widget, you can long-press the lock screen > Customise > Find the lock screen widget you want to remove > Tap the delete icon on the widget > Done.Published on Aug 15, 2023Updated on Apr 18, 20265,924Trade and Earn FAQ
You are eligible to participate as long as you have completed identity verification and have not yet performed a first-time trade (FTT).Q: How do I qualify for the new user basic task reward? Go to the Campaign page and click the [Join Now] button to enroll. You must achieve a net deposit ≥ 100 USDT, maintain the net deposit in your account for 3 consecutive days, and accumulate an eligible trading volume of 100 USDT equivalent in the specified tokens.Published on Mar 30, 2026Updated on Apr 9, 20265How do I change my login password?
Self-service tool For quick access, click the button below:On the appI remember my login password Open your OKX app and go to User Center Open User Center page Select Profile and settings, find Security, and select Login password under the Authentication methods section Fill in the information below and confirm: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Complete the Security authentication (such as Phone / Email authenticationPublished on Aug 22, 2023Updated on Mar 4, 202619,609How do I manually cancel my transactions on the official deBridge website?
Once you've submitted your order but it's in the pending state for too long, you can try to manually cancel it from the deBridge platform by following the steps below: Head to the official deBridge website: Start connecting your wallet by selecting Connect wallet on the website Connect the wallet to start the redeeming process Enter the transaction history page by selecting the Clock option Get the list of transactions from the history option When you're on the transaction history page, look forPublished on Sep 10, 2024Updated on Sep 12, 202544