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How do I update my login password?
or email address and select Confirm Fill in the below information and select Next: New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Confirm new password You'll be prompted to complete the Security authentication by inserting your 2-factor authentication code and select Confirm Your New password will be updated and direct you to the login page to re-enter your account info and new login password An email/SMS notification will be sent out once thePublished on Aug 22, 2023Updated on Oct 15, 202529How do I change my login password?
address and select Confirm Fill in the below information and select Next: New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Confirm new password You'll be prompted to complete the Security authentication by inserting your 2-factor authentication code and select Confirm Your New password will be updated and direct you to the login page to re-enter your account info and new login password An email/SMS notification will be sent out once the changePublished on Aug 22, 2023Updated on Mar 4, 202619,619How do I create a successful copy trade order?
Select whether to close your position > Confirm.How do I join a lead trader's copy trading group? If a lead trader has a copy trading group, they'll periodically invite copy traders to join. Please keep an eye out for any invitations.Can I see the lead trader's liquidation price? Copy traders can't view the liquidation price of a lead trader's account.Published on Aug 2, 2023Updated on Apr 21, 2026351How do I reach out to OKX Singapore customer support?
You may reach out to us in the following ways: On the app: access the menu via Menu at the top > select Get help under the More section On the web: scroll to the bottom of the homepage and select Contact usWhat can I expect after reporting an issue? OKX Singapore is committed to addressing all user-reported issues promptly.Published on Jun 18, 2025Updated on Nov 17, 20252Lead traders: How do I carry out lead trades?
After you become a lead trader, you can continue carrying out trades on the regular trading page. If a trade involves one of your selected lead trade contracts, a signal will be automatically sent to traders copying you, and they’ll automatically copy the trade at the market price. Lead traders can lead trades in spot copy trading, futures copy trading, and bots trading.Published on Dec 21, 2022Updated on Apr 15, 2026392What's a private key/seed phrase?
You'll need to note down your seed phrase and keep it safe without telling anyone.Published on Aug 24, 2023Updated on Apr 22, 20262,898Lead trader: how do I carry out spot lead trades?
You can check crypto in your assets. You can sell your crypto by placing a sell order or a TPSL.What can cause lead trade to fail? Visit here to find out more about the possible reason for the failure of spot lead trade.Published on May 2, 2024Updated on Feb 9, 202647How do I back up my wallet to iCloud, Google Drive and Huawei Cloud?
When you recall your first backup password, you can continue using it to restore wallets.How do I back up my wallet with iCloud, Google Drive or Huawei Cloud? If you choose to back up your wallet with iCloud or Google Drive, you'll store your wallet's seed phrase safely in your iCloud, Google Drive or Huawei Cloud. To back up your wallet with iCloud, Google Drive or Huawei Cloud, you need to set a password to protect your seed phrase.Published on Jan 12, 2023Updated on Mar 2, 20269,582Supercharge your supercharts Terms & Conditions
You should carefully consider whether trading or holding digital assets is suitable for you in light of your financial condition and risk tolerance. Please consult your legal/tax/investment professional for questions about your specific circumstances. Not all products are offered in all regions. For more details, please refer to the OKX Terms of Service and Risk & Compliance Disclosure. Additional disclaimers applicable to specific regions United Arab Emirates i.Published on Oct 1, 2025Updated on Apr 3, 202632Know Your Business (KYB) FAQ
Once the KYB process has started, OKX will cross-reference your institution’s information and documentation in order to understand the nature of the intended relationship and verify the true identity of your institution and any key persons. Learn more about the beneficial ownership of your institution here.Published on Jan 29, 2025Updated on Sep 27, 202530What's Options trading?
Your own trading fee can be viewable via Assets > My trading fees in your master account.How do I set my account mode for Options trading on OKX? For market makers or any sophisticated option trader, please enable Portfolio margin. Our Portfolio margin supported most major currencies as margin. If you are pure option buyers or option is just a small part of your overall portfolio to hedge or enhance yield on delta-one or spot positions, you do not have to switch to portfolio margin at all.Published on Nov 19, 2024Updated on Apr 20, 202611Disabling cloud sync on your authenticator app
Log out of your Google account to disable it.Microsoft Authenticator Cloud sync is disabled by default. Please check your profile settings and ensure that you don't enable it in the app settings while using Microsoft Authenticator. iOS: Open Microsoft Authenticator, select Settings, and toggle iCloud Backup off.Published on May 12, 2023Updated on Apr 21, 20264,659Why is my deposit/withdrawal suspended?
You can also reach out to the project's support team if you need further assistance.Published on Aug 31, 2023Updated on Jan 26, 20261,004Exploring OKX NFT marketplace: your gateway to exclusive collections
This guarantees you'll have good experience in the digital realm. So, if you're ready to embark on your NFT journey, OKX is here to help you get started.Published on Dec 28, 2023Updated on Sep 12, 2025518Building RFQs
Selecting into the Margin pop-out opens up tables for each of the currency underlying in your strategy. The tables will show you the required margin for the strategy along with risk metrics referred to as "the greeks" for more information on these, please check out the article on our academy. OKX Crypto Options Principles and Strategies III: Delta and Delta-NeutralHow do I update the candlestick chart?Published on Jun 30, 2022Updated on Apr 9, 202630