All
FAQ
Announcements
Product documents
How do I adjust the color theme of the trading interface?
It not only enhances visual comfort by reducing eye strain but also improves the clarity of critical data, enabling you to focus better and make informed decisions. Recognizing the importance of personalization, our platform provides you with the flexibility to tailor the color scheme according to your preferences or surroundings. You can seamlessly switch between light and dark modes, ensuring optimal visibility and comfort regardless of the time of day or your working conditions.Published on Nov 27, 2024Updated on May 29, 202624How do I use the Open interest indicator?
The Open Interest (OI) indicator provides a visual representation of the total value of open long and short positions for a specific futures trading pair, enabling traders to analyze market activity and sentiment. Open interest indicator serves as a gauge of market activity. When open interest is minimal or absent, it indicates either the absence of initial positions or the closure of most positions.Published on May 15, 2024Updated on May 29, 202621How do I use the Top account long/short ratio indicator?
The Top account long/short ratio indicator visualizes the ratio of accounts with net long positions to those with net short positions among the top 5% of traders with the largest open position value. The Top account long/short ratio is viewed as a gauge of top traders' sentiment, where a high ratio suggests optimistic expectations. Long/short ratio (Accounts) ratio is calculated as accounts with net long positions/ accounts with net short positions.Published on May 16, 2024Updated on May 29, 202621How do I display historic orders on the chart?
This feature allows you to view past executed trades, including their price points, quantities, and timestamps, offering a visual representation of your trading activity over time. By analyzing historic orders, you can better understand market behavior, identify recurring patterns, and assess the effectiveness of your trading strategies. This tool is especially helpful for spotting key price levels, refining entry and exit points, and improving decision-making in future trades.Published on Nov 29, 2024Updated on May 29, 2026417What's the Nitro Spreads table view?
The sortable Nitro Spreads table view is a new feature for our basic trading product that allows you to visualize Nitro Grids in a tabular format. This view may simplify the process to navigate, compare, and analyze different spreads, especially on smaller screens.Why was the Nitro table view feature developed? The feature was developed based on feedback indicating difficulties with navigating and comparing spreads in the previous grid view.Published on Jul 16, 2024Updated on May 29, 20263How do I set up TP/SL with the Order line?
Using the order line to set Take Profit (TP) and Stop Loss (SL) orders offers you the ability to visually manage your orders and adjust the TP/SL levels directly on the chart, enhancing precision and efficiency. The order line feature on our platform is a powerful tool as it helps you in making informed adjustments and better managing trades. Set up your TP/SL orders with the Order line as below: Open the chart for the selected trading pair, and hover your mouse over the chart.Published on Jun 21, 2024Updated on May 29, 2026176Which types of institutions are supported by OKX?
We support a wide range of institutions, providing tailored solutions for businesses, financial organizations, and professional traders. Whether you're an institutional investor, hedge fund, or enterprise, we offer advanced trading tools, secure services, and scalable solutions to meet your needs. Explore how we can empower your institution in the rapidly evolving digital asset space.Published on Jan 29, 2025Updated on May 29, 202649How do I share order parameters?
This feature allows you to generate a shareable link or a visual representation of your order. Choose your sharing method: you'll have the option to: Copy a shareable link: ideal for sending the details via chat, email, or social media. Download an image of the order details: useful for sharing in discussions, forums, or presentations. Share with your peers: once you’ve generated the order details, send the link or image to your trading group, mentor, or peers.Published on May 7, 2025Updated on May 29, 20264How to avoid deposit of unsupported tokens?
Consult customer support If you have any questions about the supported status of a particular token, contact our customer support for accurate information and guidance. Stay updated As the crypto asset market evolves, new tokens may be added or removed. Check our announcements regularly to stay informed about the latest supported tokens. Note: By following these steps, you can effectively avoid depositing unsupported tokens, ensuring the security of your assets.Published on Oct 16, 2024Updated on May 29, 2026419How do I set up indicators on the chart?
Canvas — controls the chart's visual style. Adjust the background color, grid lines, session break lines, scale text size, navigation button visibility, and chart margins (top, bottom, and right). Note: if Show price has disappeared from your right-click menu, go to Scales and lines > Scale modes (A and L) and change the setting from Never display back to Visible on mouse over or Display always. To save your settings across sessions, select Template > Save as at the bottom of the panel.Published on Nov 30, 2024Updated on May 29, 202615What's OKX NFT Marketplace?
Find the NFT events at NFT Launchpad pageNFT Market The secondary market supports searching for NFTs in many categories and bulk buying of NFTs using crypto. We aggregate listings — in real-time — from OpenSea, Blur, LooksRare, Magic Eden, and IMX Official. You can also list NFTs directly on OKX NFT Market, OpenSea, and LooksRare.Published on Aug 22, 2023Updated on May 29, 202668How do I check on updates to my support ticket?
Example: “Your support ticket 12345 has been updated.” The link is securely tied to your email address. You'll be prompted to verify your email before proceeding. Request to send code to your email for verification process Fill in the code that you received once this page appears Once the Ticket details page opens, review the latest updates from our team. To reply, scroll to the reply box at the bottom of the page. Type your message or attach any supporting files.Published on Oct 17, 2025Updated on Jun 9, 202666How do I join a video call with customer support?
Go to the Support center Select Join video call appointment under Self-service tools Select join video call appointment Enter the authentication code to join the video call Enter the authenticator code to join the video call Note: the email OTP will be sent to the verified contact email you used during your chat or ticket with customer service.Published on Aug 26, 2025Updated on Jun 2, 202655List of DApps that temporarily don't support AA Smart Account
As AA Smart Account is just newly launched, not all on-chain DApps may support it. This can result in errors when interacting with them using an AA Smart Account. Below is a list of DApps that currently do not support the AA Smart Account. However, we are actively working with these teams to accelerate their support for the AA Smart Account. We believe that as the AA Smart Account continues to evolve and gain popularity, this list will gradually decrease.Published on Aug 11, 2023Updated on Sep 12, 202585Why is my deposit/withdrawal suspended?
It's recommended that you pay close attention to our latest announcement for updates on the status and service resume, so you can stay informed and resume operations as soon as possible. You can also reach out to the project's support team if you need further assistance.Published on Aug 31, 2023Updated on May 29, 20261,051