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OKX House FAQ
With OKX House, redefine what it means to own, trade, and express yourself in both the physical and onchain worlds.2. How do I access OKX House? Make sure that your account is in the DEX ecosystem on the web or Wallet ecosystem on the app to begin with, then:On the app Go to Explore > NFT Find OKX House on the Marketplace pageOn the web Go to More > Marketplace Select OKX House to enter3. How can I place an order on OKX House?Published on Nov 29, 2024Updated on Mar 2, 202617How can the OKX NFT Marketplace keep your NFT investments secured?
By choosing OKX, users can confidently explore the world of NFTs while keeping their investments secure and authentic.Published on Nov 10, 2023Updated on Sep 12, 202520How do I import a wallet from Trust Wallet to OKX Web3 wallet?
With the OKX Web3 wallet, you have complete ownership of your assets, and it is accessible on iOS, Android and web browsers.How do I get my secret phrase on Trust Wallet?On the web Log in to your Trust Wallet extension on the web, go to Settings Select View Secret Phrase to get your secret phrase in order to import it to your OKX Web3 wallet View your secret phrase on Trust Wallet extensionOn the app 1.Published on Nov 29, 2023Updated on Sep 12, 202592What's a private key/seed phrase?
You'll need to note down your seed phrase and keep it safe without telling anyone.Published on Aug 24, 2023Updated on Apr 16, 20262,894How do I secure my MPC wallet?
An MPC wallet is a type of cryptocurrency wallet that uses three secret codes called private key shares to secure your assets.Published on Aug 22, 2023Updated on Nov 17, 2025424How do I manage my copied trades?
My trades page is where all of the details of lead traders that you copied are housed in. Enter the My trades section to view your copy trades You can select Manage to adjust the copy settings for new positions from that trader, or to stop copying that trader. Note: gather the details from either Spot or Futures option, as Bots refer to trading bots trade and Structured refer to any of the structured products' deal you've done.Published on Dec 22, 2022Updated on Mar 26, 2026310How do I submit my proof of address (POA)?
Correspondence from a Central or Local Government Authority, Department or Agency such as pension, unemployment benefits, tax documents and housing benefits. National ID card/Residence permit/Driver license. Document should include the customer's full name, photograph & address. Note: The POA must be your residential address. Your full name on the POA must match your legal name.Published on Sep 5, 2023Updated on Feb 23, 20264How do I invest in NFTs?
Please keep your private key and secret recovery phrases secure to keep your NFTs safe. Step 2: Sell the NFT when its value goes up To sell an NFT, visit Dashboard > NFT > Collected. Select the NFT you want to sell, and visit its page. Then list the item for sale, follow the prompts, and wait for the transaction to complete.Published on May 5, 2023Updated on Feb 12, 2026122What is OKX keyless wallet?
Currently, many of us are still carefully keeping a long list of private keys and seed phrases to protect our assets, and losing private keys or seed phrases means the loss of assets in the wallet, which is also one of the reasons that limited Web3 expansion.Published on Aug 1, 2023Updated on Jan 27, 2026211What should I do if I mistakenly withdraw crypto via the wrong network?
Learn more on how to import your account on MetaMask Open MetaMask wallet app, select Import using Secret Recovery Phrase to import your wallet 2. Open your OKX exchange account on your app, and select Assets > Deposit 3. Find the crypto and network that you've wrongly transferred, and Copy the deposit address. For example, if you previously mistakenly selected ETH network for USDC, in this case, you should select USDC-ERC20 4.Published on Jan 21, 2025Updated on Apr 3, 2026What should I do if I mistakenly withdraw crypto via the wrong network?
Learn more on how to import your account on MetaMask Open MetaMask wallet app, select Import using Secret Recovery Phrase to import your wallet 2. Open your OKX exchange account on your app, and select Assets > Deposit Opening Deposit page from Assets 3. Find the crypto and network that you've wrongly transferred, and Copy the deposit address.Published on Mar 17, 2023Updated on Jan 26, 20265,630What is OKX DEX Aggregator+?
If no Solver provides a valid quote, or if on-chain settlement fails, the system keeps trying to fill your order until it expires after 5 minutes. Your funds are always safe — no tokens leave your wallet unless the trade settles successfully.Does Intent Swap support limit orders? Limit orders aren't supported in the initial release. Support for limit orders via Intent Swap is planned for a future update.Published on Apr 20, 2026Updated on Apr 21, 20262How can I do spot trading with the Jupyter Notebook?
Open API to create API keys Create API keys for the different master/sub accounts you might have Select Create API key Select Trade in the Permissions to trade with the API key Select Trade in Permissions Now you have access to your API key, your Secret key, and your passphrase. Keep them in a safe place! Instantiate python variables to save your API details in the notebook for later usage 1 api_key = "xxxxx" 2 secret_key = "xxxxx" 3 passphrase = "xxxxxx"4. How can I import OKX modules?Published on Sep 29, 2023Updated on Sep 10, 2025552Why is my OKX app not working?
Common causes include: Outdated app version Device or operating system incompatibility Too many apps running on your device Network connectivity issues Corrupted app cache or data Temporary server outages Keeping both your device and the app updated can help prevent many of these issues.Why does my OKX app keep crashing? The app may crash if there are compatibility or device performance issues.Published on Mar 16, 2026Updated on Apr 6, 20267How to add personalized messages for custom price alerts?
This feature not only enhances your trading efficiency but also keeps your alerts aligned with your unique goals and plans, ensuring you remain organized and prepared for every market opportunity.Published on Feb 6, 2025Updated on Sep 10, 20253